Note fondée sur 568 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The carpet looks like it has been there for 50 years. Very stained. Rooms smelled like mold. I had a headache from the minute I walked in that went away when I left. The beds seemed clean and the staff were very helpful and friendly which were positives. Bathrooms were large but because of the intense moldy smell it was difficult to enjoy anything about the room
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager , Gestion de l’hôtel
Dear Guest,Thank you for your feedback. We sincerely apologize for the condition of the carpet and the moldy smell in your room. We’re glad to hear you found our staff helpful and the beds clean. Your comments are vital for us to improve, and we will address these issues with our team immediately. We appreciate your input and hope to provide a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to review our hotel. We are pleased to hear that you had a positive experience and rated us 8 out of 10. We are committed to providing excellent service and your feedback helps us to improve. We look forward to welcoming you back in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
The front desk was very polite. The room appeared fairly clean but it had a very strong smell of cheap air fragrance/cleaner. We were sneezing and developed a headache. We probably wouldn’t have tolerated more than one night.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're glad to hear that our front desk was polite, but we sincerely apologize for the strong fragrance in your room. Your comfort is important to us, and we will address this issue with our cleaning team to ensure a more pleasant experience for future guests. We appreciate your comments and hope to improve for your next visit.Sincerely, Hotel Manager
par un voyageur
Musty Room
Publié le 15 sept. 2024 sur HotelsThe turn to get into the hotel was deadly, having to blindly cross two lanes of traffic and a turning lane. The hotel had a musty smell. The room was humid and smelled terrible. Not terribly clean. Breakfast was minimal but good. Staff was very friendly.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your experience with us. We're glad to hear you found our staff friendly and enjoyed the breakfast. However, we apologize for the issues you encountered with the entrance, room conditions, and musty smell. Your feedback is crucial, and we will address these concerns to improve our guests' experience. We appreciate your insights and hope for the chance to serve you better in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your 8 out of 10 rating! We’re thrilled you had a positive experience with us. If you have any specific feedback on how we can improve to earn that extra point, we’d love to hear it. We hope to welcome you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We were very pleased with our stay at the Comfort Inn. The property was nice and clean, and the staff was wonderful. We will definitely add this property to our list of locations to stay in Statesboro.
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for your wonderful review! We’re so glad to hear you enjoyed your stay at Comfort Inn and found our property clean and our staff welcoming. We look forward to welcoming you back to Statesboro soon!Sincerely, Hotel Manager
par un voyageur de Albertville
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the wonderful 5-star review! We're thrilled to hear you enjoyed your stay with us. Your feedback means a lot, and we look forward to welcoming you back soon!Sincerely, Hotel Manager
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the amazing 10 out of 10 rating! We’re thrilled to hear you had such a wonderful experience with us. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel Manager
par un voyageur
Publié le 29 août 2024 sur Hotels
Clean and comfortable! Friendly and fast check-in too. Great stop, just passing through
Commentaires de Gestion de l’hôtel
29 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,Thank you for the wonderful review! We're thrilled to hear you found our hotel clean and comfortable, and that our check-in process was friendly and efficient. We're glad you had a great stay while passing through. Safe travels!"Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We’re overjoyed to see your 10/10 review! It’s wonderful to know our efforts made your stay exceptional. Looking forward to your next visitSincerely, Hotel Manager
