Note fondée sur 926 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Excelente. Lugar. 9
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Bonifacio,Thank you for the wonderful review. We are delighted we met your expectations for a fantastic stay at Hampton Inn Statesboro. We hope to have the pleasure of doing so again on your next visit to our city.Thank you,Task Force General Manager
par un voyageur
Publié le 20 sept. 2024 sur Expedia
We showed up to check into the hotel after driving for 5hrs for the front desk agent to say, oh, we cancelled your reservation because we were overbooked. This is absolutely UNACCEPTABLE. This was a reservation that I made in May, MAY, 4 months prior to the stay. They said they tried to contact us, NO RECORD of that call. The paper that the manager left for us said we were emailed, NO RECORD of this email. This is terrible service. The real story is that the visiting college’s football and volleyball team was staying there. Tin the 20 mins that I was there they were the obnoxious. They had taken over the lobby for what I’d describe as a backwoods ho-down. Terrible Terrible Terrible Terrible. We’ve stayed there probably 3 or 4 times in the last year. The front desk associate was delightful and aplogetic. She called HOLIDAY INN Who had a room. We arrived there to learn it was for one night - not two. After calling Hilton - we were booked in a hotel one hour from where we needed to be. They gave us point which were supposedly applied to our invoice for NO NO NO. Even after I specifically asked if the points were applied and explained the story. Again, TERrIBLE TERRIBLE Hilton - an absolute embarrassment to yourself
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Kevin,Thank you for taking the time to share your feedback. We apologize for the disruption and confusion surrounding your reservation. We understand how frustrating it must have been to arrive after a long drive only to find your reservation had been canceled without proper communication. While attempts were made to contact you, we recognize that our process failed, and we deeply regret the inconvenience caused. We are also sorry for the noisy environment you encountered in the lobby during your visit. Your feedback is extremely important to us, and we are actively reviewing our reservation and communication processes to ensure this doesn’t happen again. We sincerely appreciate your loyalty and hope you will revisit us so we can make your next stay with us outstanding in every respect.Thank you,Task Force General Manager
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Great breakfast! Nice staff! Clean & safe !
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Rebecca,Thank you for this great review! We are thrilled you had a fantastic stay at Hampton Inn Statesboro. Your kind words about our breakfast service and the cleanliness of our property mean a lot to us. Knowing that our thoughtful associates left a lasting impression and made your stay more memorable is wonderful. We appreciate your generous recommendation and hope you will stay with us again the next time you visit our city. Thank you once more and safe travels.Thank you,Task Force General Manager
par un voyageur
Publié le 16 sept. 2024 sur Hotels
Check in super easy - the breakfast was good and the lady who took care of it every day was amazing. Super friendly and helpful - she’s a gem!!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Karen, We’re thrilled to hear that your check-in experience was smooth and that you enjoyed the breakfast. It’s wonderful to know our breakfast staff made a positive impression with her friendliness and helpfulness. We take pride in our team’s dedication to making each stay enjoyable. Thank you for choosing Hampton Inn Statesboro, and we look forward to welcoming you back for another great visit!Thank you,Task Force General Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Wood
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Bonifacio, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Hampton Inn Statesboro, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Thank you,Task Force General Manager
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Wood
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Bonifacio, We are thrilled you had a fantastic stay! Thank you for choosing Hampton Inn Statesboro during your visit to the area, and we hope to see you again soon.Thank you,Task Force General Manager
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Maribeth, We are pleased to receive your generous rating for Hampton Inn Statesboro. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Thank you,Task Force General Manager
par un voyageur
Publié le 8 sept. 2024 sur Expedia
My overnight stay way great. From the moment I walked in, the service was top-notch. A special mention goes to Faith at the front desk. She was absolutely awesome! She went above and beyond to make sure my check-in was smooth and quick. Her warm professional attitude really set the tone for the entire visit. The room was comfortable and relaxing and the location was perfect.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Ethel,Thank you for leaving us such an excellent review. We are glad you loved our hotel, location, and dedicated staff. Faith will be pleased to learn of your high praise. Our entire team is devoted to giving every guest an outstanding experience. We are so glad to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. Your generous comments greatly encourage each of them to keep doing what they love to do! Thank you, once again, for your kind words. We look forward to welcoming you again to Hampton Inn Statesboro anytime your travels bring you back to our city. Thank you,Task Force General Manager
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Tranecia,Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Hampton Inn Statesboro. We hope to have the pleasure of doing so again on your next visit to our city.Thank you,Task Force General Manager
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Task Force General Manager, Gestion de l’hôtel
Dear Bonifacio,We are thrilled you had an excellent stay at Hampton Inn Statesboro, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Thank you,Task Force General Manager
