Ratings based on 902 Guest Reviews
Hear it directly from our travellers
3.8 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Nov. 18, 2024
The breakfast was fantastic. The coffee was awesome. It was very quiet & clean.
by A traveller from Roaring Spring
Posted Aug. 23, 2024 on Expedia
Primary issue was mold in the bathroom (ceiling/shower). It was conveniently close to the interstate.
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
We never like hearing of guest experiences being less than idea. We welcome guest to share their concerns with staff while at the hotel allowing hotel an opportunity to resolve and meet expectations.
by A traveller
Posted Aug. 17, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
Thank you for leaving us a review. Feedback from our guest is important to us.
by A traveller
Posted Aug. 16, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
Love those 10 out of 10 reviews. Delivery upon and exceeding guest expectations is our daily goal.
by A traveller from north canton
Posted Aug. 15, 2024 on Expedia
This place was a hell hole!!! Would never recommend this place to anyone!! I wanted our money back and they would not do it! Disgusting place
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
This review is very sad to read and we apologize for failing to meet this guest expectations. Our hotel receives cleanliness' inspections from Choice, Health Department and AAA and receive exceptional cleaning reports. AAA does swab test of several high touch surfaces and the hotel passes all those. We are an older property and at nearing end of life of last renovation and schedule to receive another update shortly to refresh the entire property with a fresh new look.
by A traveller
Posted Aug. 13, 2024 on Expedia
The hotel has cockroaches the bathroom as alot of mohoo, they did have laundry on service at all and i couldn't use the pool because they give alot of different excuses and they did not let me used it.
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
Having a year around pool requires occasional closures to perform maintenance. We apologize for any inconvenience this caused. Depending on the nature of the work that is performed, this also requires a local government inspection prior to reopening to meet all local and state laws that governs operating a swimming pool. The hotel receives regular commercial pest treatments and we share our guest concerns with them so they may ensure the hotel and it's guest are receiving the level of service to meet expectations.
by A traveller
Posted Aug. 6, 2024 on Expedia
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
Thank you for the 4 out of 5 review.
by A traveller
Posted Aug. 5, 2024 on Expedia
Some rooms needed update
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
Thank you for the 5 out of 5 review. We are going to update the entire property in the near future and look forward to this new look.
by A traveller
Posted Aug. 3, 2024 on Hotels
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
We appreciate the time you took to leave us a review. Thank you.
by A traveller
Posted Aug. 2, 2024 on Expedia
Thank you
Comment from Hotel Management
Aug. 28, 2024 by General Manager, Hotel Management
You're welcome and thank you for reviewing us.
