Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
5,0 Confort de la chambre
5,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Home away from home.
Publié le 25 oct. 2024 sur HomeAwayComfortable, clean, home away from home. Suited my husband and I and my mother visiting relations and researching family tree history. Many thanks.
par un voyageur
Excellent stay
Publié le 24 oct. 2024 sur HomeAwayThe little house is absolutely amazing, from everything you need and some!!! Thankyou
Commentaires de Gestion de l’hôtel
27 oct. 2024 par VrboOwner, Gestion de l’hôtel
thank you so much for you lovely review of our property
welcome back any time
par un voyageur
Fantastic location very cosy. Very clean
Publié le 14 juill. 2024 sur HomeAwayFantastic location, very clean and cozy would recommend
par un voyageur de Sydney
Family stay.
Publié le 7 juill. 2024 sur HomeAwayStayed with elderly mother and daughter. Rather than just paying for the 2 BR they required you to pay per person regardless of whether there were 2 of us sharing the queen bed and not needing extra sheets towels etc. Queried this with owners online as they wanted an extra $80 fir the 3rd person ( no bfast supplied etc) and then had very officious call from VRBO stating they cld cancel the booking if we didn’t pay due the correct no of people booked. I didn’t know till last minute if my daughter wld join me so it was all quite stressful. Confirmed the morning of that we had 3 of us and laid the extra $80 ( received no benefit for this) than we would have. We were also asked which bedroom as they would lock one if just 2 of us. I always planned to have a sep bedroom from my mother. It was such a different experience from prior house bookings where price was same for house rather than No of people. House nicely presented, rooms smaller than appeared on line. Freezing in bedrooms the main had a small heater you cld use but not the twin. Bathroom has shower so not good if mobility issues as have to step over it and nothing to hang on to. Lounge pleasant with both faux fireplace and Split system AC making main living areas toasty. Street quite narrow with some shabbier houses across the rd and next door impacting feel of the street, but v central to main town. Hosts take obvious pride in thier place with nice garden and renovated inside.
Commentaires de Gestion de l’hôtel
8 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Elizabeth,
What a shame you decided not to tell the full story of your booking!!!
As you know you booked for 3 on a different platform and then cancelled a couple of days later and immediately re booked on VRBO with 2 guests, and you probably didn’t realise at the time we are our own property managers and we would figure that out.
When we questioned you about the 3rd person, your reason was that we don’t supply breakfast so it shouldn’t matter how many you bring in.
But like the we tried to explain to you, as did VRBO, I’m sure you are all going to use the shower, towels and other facilities in the house. It also matters for insurance purposes, etc. As you know our bookings are for 2 people and any extra guests are an extra charge per night. This is clear when you try to book.
You also neglected to mention that you requested an early check in and a late check out and also neglected to say that you left the property at 12.00 noon not 11.30 Iike we agreed on, which impacted our cleaner.
You also neglected to say you in fact used all beds at the property.
Electric blankets are provided on all beds for when it is cold. We also turn on the heating before you arrive to ensure that house is comfortable for you.
All we ask is honesty when you book.
par un voyageur de Melbourne
Cozy property in Stawell
Publié le 14 juin 2024 sur HomeAwayEven though it was cold outside we were cosy and warm at the Miners Rest property. Had a great meal at the Brix Hotel round the corner a short stroll away. The bed was lovely and the decor was beautiful.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par VrboOwner, Gestion de l’hôtel
thank you so much for your lovely review
welcome back anytime
par un voyageur
Lovely property to stay in.
Publié le 28 mai 2024 sur HomeAwayOur employees enjoyed their stay at this property. Would definitely recommend it to anyone looking for accommodation in Stawell.
par un voyageur
Great accommodation
Publié le 17 mai 2024 sur HomeAwayOur employees stayed at the property this week and enjoyed their stay. The property has everything that is required for a comfortable stay. We have re-booked for next week as well as it is in a great area and close to where our employees are working. Would definitely recommend this property.
par un voyageur
A beautiful Home
Publié le 8 mai 2024 sur HomeAwayA lovely home with everything you need. Loved the styling especially. We were not that keen on the area as a little further out than expected to the Grampians and Restaurants etc. The hosts were lovely and were super prompt in communications
Commentaires de Gestion de l’hôtel
9 mai 2024 par VrboOwner, Gestion de l’hôtel
Hi Tracey, thank you and glad you enjoyed your stay and everything we offer in the house.
Sorry you didn’t read that we were 20 mins out of Halls Gap on our listing and that was the only disappointing thing about your stay
Kind regards,
Vicki & Ash
par un voyageur
Lovely Property
Publié le 3 mai 2024 sur HomeAwayHad a fantastic stay at the property this week. Everything was perfect. Would definitely recommend.
par un voyageur
Publié le 9 janv. 2024 sur Lastminute
