Note fondée sur 531 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 août 2024 par General Manager, Gestion de l’hôtel
Hi Rebecca,Thank you for staying with us and taking the time to share your feedback.Sincerely,Geoff Kuhnhausen
par un voyageur
Publié le 9 août 2024 sur Expedia
This is the second time we stayed at the hotel in the last month and we would definitely stay again. The staff has been great. The location is amazing. Onsite parking is convenient and appreciated.
Commentaires de Gestion de l’hôtel
11 août 2024 par Bristol Staff, Gestion de l’hôtel
Hello Chris, We were so glad to have you back and look forward to your future stays with us!Thank you much, Haylee and The Bristol Staff
par un voyageur de Clovis
Publié le 31 juill. 2024 sur Expedia
Great location. Room was a bit small.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Bristol Staff, Gestion de l’hôtel
Hello Deborah, We are so glad to hear that you enjoyed your stay and hope that you come and visit us again soon!Thank you, Haylee and The Bristol Staff
par un voyageur
Publié le 30 juill. 2024
I will not stay there again!!! The rooms are tiny, maybe 2ft perimeter around the bed. Kept hitting ourselves on the bed trying to walk around. The bathroom is about the size of an airline bathroom. Smallest most awkward shower imaginable. For them to charge over $300 is insane. The desk wasn’t manned at either our arrival or departure. The ice machine was broken.
The only positive I can say is the location, but I’m sure there’s better places.
Commentaires de Gestion de l’hôtel
31 juill. 2024 par General Manager, Gestion de l’hôtel
Hi Brian,Thank you for staying with us at The Bristol. I am sorry to hear that you did not enjoy your stay but we do appreciate your feedback. We are aware that our standard rooms are not very big and we try to be transparent by listing the square footage on all of our channels. We do offer some larger suites but the hotel was built in 1948 and we are unable to change the size of the rooms and preserve the heritage of the building. I apologize that our staff was not at the desk when you arrived. We may have been assisting with cleaning or helping another guest but should have been close by when you checked in at 3:45pm. I am unsure what time you departed but our front desk opens at 8:00am and there should have been someone present if you departed after that time. I will be discussing the situation with our staff. We have had the ice machine repaired and apologize that it was not working during your stay. Again we do appreciate your feedback and will use it to improve our operations. Sincerely,Geoff Kuhnhausen
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par General Manager, Gestion de l’hôtel
Hi Chris,Thank you so much for staying with us and giving us such a nice review! We hope to see you next time you are in Steamboat!Sincerely,Geoff Kuhnhausen
par un voyageur de Los Angeles
Publié le 21 juill. 2024 sur Expedia
We stayed at the Bristol for a family event. Let me start by saying that the staff was very helpful and very nice. The unfortunate side is this is more of a motel than a hotel. We had to change rooms after the first night because the mattress was obviously worn out and hard as a rock. The mattress in the new room wasn’t much better we aren’t skiers so we figured that staying in Steamboat Springs would give us a chance to explore the town. we did do that, but there isn’t much to see. The Bristol is probably your best bet if you’re staying in the town, but my advice would be to book at one of the big ski resort hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par General Manager, Gestion de l’hôtel
Hi Eric,Thank you for staying with us. We appreciate your feedback and I apologize that you did not find our beds to be more comfortable. Overall I hope you enjoyed your stay and hope to see you in the future.Sincerely,Geoff Kuhnhausen
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juill. 2024 par Bristol Staff, Gestion de l’hôtel
Hello Karen, We are so glad you enjoyed your stay with us and we hope you come back to visit us again! Thank you, Haylee and The Bristol Staff
par un voyageur
Charming Old Town Hotel in Prime Location
Publié le 18 juill. 2024 sur HotelsHad a great stay at The Bristol. Its location is probably the best to explore the old downtown area of Steamboat Springs.
The rooms are mostly up to date for an old hotel and the lobby area is sharp and inviting. Staff was super nice.
Couple of minor issues: air conditioning in both of the rooms we stayed in had problems and some minor repairs were left undone.
Would definitely stay again!
Commentaires de Gestion de l’hôtel
19 juill. 2024 par Bristol Staff, Gestion de l’hôtel
Hello David,Thank you so much for coming to visit us at The Bristol! We are glad you enjoyed your stay and we appreciate your feedback. We apologize for some of the concerns you had while staying here and hope we were able to rectify them for you. We hope to see you the next time you are in Steamboat Springs. Thank you again,Haylee and The Bristol Staff
par un voyageur
Suggest another place
Publié le 17 juill. 2024 sur HotelsThe location, parking and actual room was okay. Tiny room and bathroom but clean and king bed was very comfortable. It was very warm and the wall AC was somewhat confusing with remote control device. It really did not work as well as it should. The TV was so fixed to the far side wall that one could not totate to enjoy. The front desk was not covered that well however I was able to feet in the back office to tell me there was someone on duty. The big disappointment was breakfast. The place was very dirty already at 8:45 AM. No regular cream for coffee, cereal mess everywhere, fresh fruit looked like it was very old and the " scones" looked like leftovers.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par General Manager, Gestion de l’hôtel
Hello Diane,Thank you for sharing your feedback. I'm sorry to hear that you did not enjoy your stay but found the room to be clean and the bed to be comfortable. Our standard rooms are small but we do have some larger suite options. We are experiencing some staffing issues and our staff is having to help each other around the hotel but we are never more than a push of a button or phone call away to assist our guests. We have recently hired extra staff to enhance our operations and extend our hours to ensure that we are more available to assist our guests. I apologize that you were disappointed with our breakfast. We are limited on what we are able to prepare but we do bake fresh scones and pastries every morning and never serve leftovers from the day before. We also buy fresh fruit several times a week and try to keep the area as clean as possible. After speaking with you on the phone yesterday, I immediately went down to the area and touched it up but will definitely make sure we are keeping a closer eye on the cleanliness and ensure that everything is properly stocked. We will be using your feedback and continue to find ways to improve our operations. Sincerely,Geoff KuhnhausenGeneral Manager
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 juill. 2024 par General Manager, Gestion de l’hôtel
Hi Katherine!Thank you so much for staying with us and taking the time to give us such a great review! We are glad you enjoyed your stay and hope to see you next time you are in Steamboat!Sincerely,Geoff Kuhnhusen
