Note fondée sur 115 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2024 sur Expedia
The condo was very dirty! They asked us to not wear shoes inside, and by the end of the day our feet were black!! The dishes weren't clean with stuck on food. And quickly figured out it was because of a poor quality dishwasher. It's definitely an older unit that hasn't had any upgrades.
The property was very nice. The pool and community grills were very nice and convenient location.
Commentaires de Gestion de l’hôtel
26 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Tiffany. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
par un voyageur
Publié le 25 juin 2024 sur Expedia
The property was very nice, clean and had a well stocked kitchen with everything that you’d need to cook if you so desired. The only thing that would be better would be larger, more comfortable chairs out on the patio.
Commentaires de Gestion de l’hôtel
3 juill. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit, Elizabeth! Thank you so much for taking the time to share your valuable feedback with us. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Publié le 4 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 juin 2024 par Vacasa Review Team, Gestion de l’hôtel
We appreciate your kind rating and hope to host you again.
par un voyageur
Publié le 25 juin 2021 sur Hotels
par un voyageur
Thumbs up for Timber Run 310
Publié le 14 juin 2021 sur HotelsLocation was excellent. Unit has been updated and is beautiful. The shower in the master bathroom looks beautiful, but doesn’t have any water pressure. We used the hallway bathroom for showers.
par un voyageur de Colorado
Publié le 26 déc. 2020 sur Expedia
Property was super clean and the outdoor pool was open for use with reservation which was a huge . Communication before arrival was not the greatest. Took about 5 calls to get everything squared away but once we checked in everything was great.
par un voyageur
Getting on the mountain in COVID with my boys
Publié le 24 déc. 2020 sur HotelsSteamboat is always wonderful!!
par un voyageur
Publié le 21 déc. 2020 sur Hotels
Booked 1bedroom was unavailable so upgraded to 2 bed. Fantastic!
par un voyageur
Great stay
Publié le 13 mars 2020 sur HotelsWas perfect for our family to have a great ski weekend. Kitchen was stocked with everything you would need to make meals. Beds were comfortable. Ski shuttle was great and never had to wait long for them to pick up or take to the mountain.
par un voyageur
Publié le 31 déc. 2019 sur Expedia
Timber Run is a nice property!!! But.... be prepared to clean your unit AND pay a large fee for having it cleaned!!!! We were required to take out the trash, strip the sheets off of all the beds, and turn off lights, heat, etc, etc. Then it was $115 to have the condo cleaned after we left!!!!! I was unaware of this until we checked in. I personally feel this is their responsibility.
The condos are really nice and we enjoyed staying there, but we go to Steamboat every year and have NEVER had to Clean up before we leave and pay to have our condo cleaned!!!!!
Commentaires de Gestion de l’hôtel
7 janv. 2020 par Amy Thorne - Property Manager, Gestion de l’hôtel
Thank you for your feedback. We apologize for this inconvenience. You should not have received notice to assist with cleaning of the unit. This is something we require of large groups. Again, we apologize for this oversight and hope you will visit again.
