Note fondée sur 327 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Very cozy living area. Good kitchen. Squeaky squeaky beds which woke us up during the night. Large parking lot in front of the property was almost industrial.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Carl. We are thrilled to hear that you had an enjoyable visit. We appreciate your feedback on the beds and apologize for any inconvenience caused. We hope to host you again in the future!
par un voyageur
Publié le 22 sept. 2024 sur Expedia
The condo was cozy and relaxing. The only thing I wish is the amenities for the lodge were better kept up.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Mary. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Publié le 16 sept. 2024 sur Hotels
This was my first time in Steamboat - the place was very nice & we had a great weekend. We'll be back.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Michael. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Publié le 3 sept. 2024 sur Expedia
A lovely property with an amazing pool, hot tub and Mountain View’s.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Vacasa Reviews Team , Gestion de l’hôtel
Thank you for your feedback, Yulia. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Publié le 23 août 2024 sur Hotels
Nice property. We were on the 4th floor and the room above had small children running and jumping off furniture the entire stay. Front desk clerk verified that there was no one checking in the next day, but Vacasa denied a late check out. Will avoid Vacasa properties in the future.
Commentaires de Gestion de l’hôtel
29 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!
par un voyageur
Publié le 23 août 2024 sur Expedia
Solid basic condo. Bed great, shower great. Hot tub fantastic. No complaints
Commentaires de Gestion de l’hôtel
29 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, David. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
par un voyageur
Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay, Caren! We hope to host you again in the future!
par un voyageur
Publié le 11 août 2024 sur Expedia
DO NOT book through Vacasa which Expedia books through. They charge for everything and will not accommodate simple requests. It was our anniversary and they could have cared less to help us out with a last minute late checkout. We now learned you can reserve directly with Trailhead and they are extremely flexible. The condo itself was nice and has great hotubs.
Commentaires de Gestion de l’hôtel
15 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your review, Gina. We are glad you enjoyed the condo and access to amenities. We sincerely apologize for any disconnect in the care you received when communicating with our team and appreciate you bringing this to our attention. We welcome your feedback as a means to improve and will be sure to follow up with the appropriate parties regarding your experience.
par un voyageur
Publié le 2 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for rating your stay! We hope to host you again in the future!
par un voyageur
Publié le 29 juill. 2024 sur Expedia
The property is decorated nicely. The location was convenient both being near a chairlift but also close to town and walking/biking trails.
Commentaires de Gestion de l’hôtel
1 août 2024 par Vacasa Reviews Team, Gestion de l’hôtel
Thank you for your feedback, Carmen. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
