Note fondée sur 944 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2022 sur Expedia
Propre
Commentaires de Gestion de l’hôtel
7 sept. 2022 par Manager, Gestion de l’hôtel
Hello mélina, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Very nice man at office.
Commentaires de Gestion de l’hôtel
20 sept. 2024 par Manager, Gestion de l’hôtel
Hello linda,We're delighted to hear you had a positive interaction with our staff. It's always rewarding to know that our team's service left a lasting impression on our guests. Your kind words will be shared with our team to encourage and motivate them further in providing excellent service to all our guests.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for choosing to stay with us! We hope you had an enjoyable experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Manager, Gestion de l’hôtel
Hello Kendra, We apologize for any inconvenience during your stay. Please feel free to contact us directly to discuss your experience so we can address any issues.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello randall, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
par un voyageur
Publié le 9 sept. 2024 sur Hotels
Take down old Covid signs on front foor if not needed.
Piece of plastic at counter about had us head for another place…
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Chris, We appreciate your feedback and will review our sign placement. We apologize for any inconvenience the plastic may have caused during your stay. Please feel free to reach out to our management team directly for further assistance with your concerns. Thank you for bringing this to our attention.
par un voyageur de Ferndale
Publié le 9 sept. 2024 sur Expedia
This hotel was very dated. Cleanliness was not great. The only good thing I could say was the front desk agent that checked me in (behind plexiglass) was very nice. This is not a safe property.
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Manager, Gestion de l’hôtel
Hello Avaney, We appreciate you sharing your experience with us. We value all feedback and will address your concerns internally to ensure a better experience for future guests. Your safety and comfort are our top priorities, and we take all measures to maintain a secure environment.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
N/A
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Manager, Gestion de l’hôtel
Hello Hector, We appreciate you taking the time to share your feedback with us. Guest satisfaction is a priority for us, and we will address your concerns with the relevant teams to improve our services. Thank you for bringing this to our attention.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Manager, Gestion de l’hôtel
Hello Gary, We appreciate you choosing our hotel for your stay. Please feel free to contact us directly with any feedback you may have from your experience. We hope to welcome you back in the future for an improved stay.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Staff was amazing however the property could use a deep clean, carpets are disgustingly stained. My bathroom had not been cleaned, tub was filthy with hair and grime. My room carpet was no better and the tv had a big deep scratch on it. Guest are pleasant and staff was for sure awesome. I just wished for a cleaner room.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Manager, Gestion de l’hôtel
Hello Dom, Thank you for sharing your feedback with us. We're glad to hear you enjoyed the pleasant atmosphere and found our staff to be awesome. We value your comments regarding the cleanliness of the property and will share them with our team for further review and improvement. Your insights are important to us as we strive to enhance the overall guest experience.
