Note fondée sur 890 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 sept. 2022 sur Expedia
Propre
Commentaires de Gestion de l’hôtel
7 sept. 2022 par Manager, Gestion de l’hôtel
Hello mélina, Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.
par un voyageur de Eden
Publié le 1 juill. 2024 sur Expedia
Stayed here many times
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Manager, Gestion de l’hôtel
Hello William,We appreciate your loyalty and feedback. We strive to provide consistent experiences for our guests. Should you have any suggestions or concerns, please feel free to reach out to our management team.
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Chris,We're glad to hear that you enjoyed your stay with us! If you have any additional comments or suggestions, feel free to share them with us directly so we can continue to improve our services.
par un voyageur
Publié le 26 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jakob,We are thrilled to hear you had a wonderful experience during your stay! We look forward to welcoming you back soon for another exceptional stay.
par un voyageur
Publié le 25 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Cheryl, We are sorry to hear that your experience did not meet your expectations. Please don't hesitate to contact us with any feedback you may have so we can address it accordingly. We value your input.
par un voyageur de INDIANAPOLIS
Publié le 24 juin 2024
Commentaires de Gestion de l’hôtel
27 juin 2024 par Manager, Gestion de l’hôtel
Hello MATTHEW, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Publié le 18 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 juin 2024 par Manager, Gestion de l’hôtel
Hello Sandra,We appreciate you choosing our hotel for your stay. If there were any concerns during your visit, please do not hesitate to reach out to us directly. We value your input and would like to address any issues to enhance future experiences.
par un voyageur
Publié le 17 juin 2024 sur Expedia
Constant pounding in room above us making it impossible to sleep
. Called front desk 3 times and finally after midnight was offered a different room. Which would have took me until morning to get done.
Found out it was one of employees autistic son that lives there. Then offed $30 for my convenience of not being able to sleep. 4 times staying here will not happen again based on this response
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello Bobby, We apologize for the inconvenience you experienced. Guest feedback is essential for us to improve our services. Please feel free to reach out to our management team for further assistance with your concerns from your recent stay. Thank you for choosing to stay with us; we appreciate your loyalty.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Manager, Gestion de l’hôtel
Hello Dusti, We value your experience and would appreciate hearing more about your stay. Please reach out to us directly to discuss any concerns you may have had during your time at the hotel. We strive to continuously improve our services for all our guests.
par un voyageur
Publié le 16 juin 2024 sur Hotels
Mostly very good. Shower curtain rod almost pulled out of wall. Hanging down so the curtain kept sliding to the center.
All else with the room was very good.
Breakfast was adequate.
Commentaires de Gestion de l’hôtel
18 juin 2024 par Manager, Gestion de l’hôtel
Hello John,We appreciate your feedback and are glad you enjoyed your stay overall. Our team will address the issue with the shower curtain rod to ensure it is resolved. We take pride in providing comfortable accommodations and hope to welcome you back for an even better experience next time.
