Note fondée sur 494 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,8 Propreté de la chambre
3,3 Service et personnel
2,7 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 sept. 2024
For a basic room to sleep, Shower, store your stuff while going to a football game or event in Stillwater it’s ok. Zero amenities.
Booked a double bed. They tried to give us a queen. Had to end up paying extra for the double bed room.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Kadir , Gestion de l’hôtel
Thanks for having time to leave us a review and help us improve. Take care!
par un voyageur
Publié le 8 sept. 2024
This is a crash pad for the least amount of money in town. Go elsewhere if you want a clean place to stay. It is filthy! Beds springs poke you.
Commentaires de Gestion de l’hôtel
8 sept. 2024 par A. Kadir, Gestion de l’hôtel
Dear guestYour bad experience hurt us. We are in the continuous process of improvement in cleanliness and hope that we will be able to cater you with a better service on your next visit. Thanks.
par un voyageur
Room was not worth 68 dollars a night
Publié le 1 août 2024 sur HotelsI ask for a handicap room they refused, then put me on 2nd floor, had cockroaches, cracks in floor in the bathroom, could see daylight threw the door, door had been kicked in, peep hole was ducted taped, WiFi sucked, almost fell down stairs because its was broken!
Commentaires de Gestion de l’hôtel
1 août 2024 par AK, Gestion de l’hôtel
Thank you for the review! we are really sorry that you did not like your stay with us! Take care!
par un voyageur
Policies
Publié le 1 août 2024 sur HotelsNowhere on the site or in our state law does it say you need to be 21 or older to make a reservation and they had me pay, took all of my information, and then told me when it was at a non-refundable time that I could not book a room without a guardian's ID over 21
Commentaires de Gestion de l’hôtel
2 août 2024 par Kadir, Gestion de l’hôtel
Thank you for your feedback. We are so sorry to hear about your disappointing experience.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The staff was were nice, the hotel was clean, and it was quite . Even brought bbq grill down to let us make hamburgers even though we got there late and we didnt use it. The effort was noticed and we greatly appreciated the hospitality. I would definitely stay again :)
Commentaires de Gestion de l’hôtel
31 juill. 2024 par AK, Gestion de l’hôtel
Thanks a lot for having time and leave us a review. Such positive feedbacks give us the inspiration to improve more. Thank you again and hope you will give us the opportunity to serve you again!
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Room was bein cleaned the first week but after that all they did was change towels and trash bags and the floors were filthy
Commentaires de Gestion de l’hôtel
27 juill. 2024 par AK, Gestion de l’hôtel
Thank you for your feedback. We are so sorry to hear about your disappointing experience.
par un voyageur
Publié le 25 juill. 2024 sur Expedia
I liked that it was easy, and quiet
Commentaires de Gestion de l’hôtel
25 juill. 2024 par AK, Gestion de l’hôtel
Thanks a lot for leaving us a review and help us improve!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par AK, Gestion de l’hôtel
Thank you for your nice review!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 juill. 2024 par AK, Gestion de l’hôtel
Thank you for leaving us a review and help us improve!
par un voyageur
Publié le 20 juill. 2024 sur Expedia
good for the price. no bugs. terrible stale smell had to get some spray. there card system was down and they copied my card number and dl. they ended up not having a one bed king and gave mena 2 bed queen. microwave didn't work.
Commentaires de Gestion de l’hôtel
21 juill. 2024 par Kadir , Gestion de l’hôtel
Thank you for taking the time to leave a review, even though it highlights some negative aspects of your stay. We sincerely apologize that your experience fell so short of what we strive for. We appreciate the compliment on our coffee, but it sounds like everything else fell flat. We are taking it seriously and are committed to improving the guest experience. Thank you again for your feedback.
