Note fondée sur 562 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mai 2018 sur Hotels
par un voyageur
Publié le 10 nov. 2024
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Dustin Lindsay, GM, Gestion de l’hôtel
Thank you for taking the time to review our hotel. It makes us feel that our service is rewarded by seeing such positive scores. We hope to welcome you back in the future.
par un voyageur
Not clean
Publié le 12 août 2024 sur HotelsWe booked hotel while moving my son into college. When we checked in at 2:30, it was dark and one person was vacuuming and not at the desk. When we got to our room and settled in, we looked on the bed and there was a live bug crawling across the bed. We pulled the covers back and there was another dead bug. Though we were moved to another room, it was uncomfortable and we decided to not stay another night.
Commentaires de Gestion de l’hôtel
13 août 2024 par Criss FDM, Gestion de l’hôtel
Thank you for taking the time to share about your recent stay with us. We apologize that your experience was below our standards. We would like to reassure you that this was an isolated incident and we're following the necessary procedures to ensure this doesn't happen again. We hope that you will give us another opportunity to welcome you back. Have a great day!
par un voyageur
Publié le 12 août 2024 sur Expedia
Pool wasn't not allowed to be used which was one reason i picked it was to swim so that sucked
Commentaires de Gestion de l’hôtel
13 août 2024 par Criss FDM, Gestion de l’hôtel
Thank you for taking the time to share about your recent stay with us. We would like to apologize for the pool being down during your trip. We hope that you'll give us another opportunity to deliver a great guest experience.
par un voyageur
Publié le 10 août 2024 sur Expedia
Breakfast buffet was delicious with many high protein options. Gym was very clean. Quiet and comfortable stay.
Commentaires de Gestion de l’hôtel
13 août 2024 par Criss FDM, Gestion de l’hôtel
Thank you for taking the time to share about your recent stay with us. We're delighted to know you received a great guest experience and outstanding service. We hope to welcome you back in the future.
par un voyageur
Publié le 27 juill. 2024 sur Expedia
I’d give this property 3-1/2 stars if I could. It was OK, not terrible but also nothing extraordinary. It’s generally clean and comfortable but also a little bit dated. Could use a facelift.
Commentaires de Gestion de l’hôtel
28 juill. 2024 par Criss FDM, Gestion de l’hôtel
Thank you for taking the time to share about your experience while visiting our property. We sincerely apologize for failing to meet your expectations. I have shared your feedback with the team. We thank you once again and we hope to welcome you back should your travels send you this way. Have a wonderful week ahead!
par un voyageur
Publié le 18 juill. 2024
Commentaires de Gestion de l’hôtel
13 août 2024 par Criss FDM, Gestion de l’hôtel
Thank you for taking the time to share about your recent stay with us. We delighted that you received outstanding service and great experience. We hope to welcome you back in the future.
par un voyageur
Publié le 16 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 juill. 2024 par Criss FDM, Gestion de l’hôtel
Thank you so much for taking the time to share about your stay with us. We are thrilled that you received outstanding service and a great guest experience. I will be sure to share your feedback with the team. We hope that we can welcome you back whenever your travels bring you back to the area. Have a wonderful week ahead!
par un voyageur
Publié le 10 juill. 2024 sur Expedia
Everything is like slightly broken but not enough to complain about. Walked in and there was a spider on our bed. But everything else was good. Nice staff and town!
Commentaires de Gestion de l’hôtel
11 juill. 2024 par Criss FDM, Gestion de l’hôtel
Thank you for taking a few moments to let us know about your stay. We appreciate your feedback and will utilize it moving forward. We're happy that you received great service from our staff. We do hope you'll stay with us again when your travels bring you back to the area.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Criss FDM, Gestion de l’hôtel
Thank you so much for taking the time to share about your recent stay. We are thrilled that you received a great guest experience; something we strive to deliver to everyone. I have shared your "perfect 10" rating with the team. They join me in thanking you once again. We hope that you will continue to stay with us every time your travels bring you back to Stillwater. Have a wonderful week ahead.
