Ratings based on 1,547 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 4, 2024 on Expedia
Absolutely wonderful staying here! The staff was incredible
Comment from Hotel Management
Oct. 5, 2024 by Aishe, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you had a wonderful stay and enjoyed our staff's service. We look forward to welcoming you back soon!
by A traveller
Posted Sep. 26, 2024 on Hotels
Comment from Hotel Management
Sep. 27, 2024 by Lovis, Hotel Management
Hi Amit,Thank you for the kind review
by A traveller
Posted Sep. 23, 2024 on Hotels
Comment from Hotel Management
Sep. 24, 2024 by receptionen, Hotel Management
Tack så mycket för den fina recensionen!
by A traveller
Posted Sep. 23, 2024 on Expedia
Good location and value.
Comment from Hotel Management
Sep. 24, 2024 by Front Desk, Hotel Management
Dear Jason,Thank you for the lovely review! We look forward to welcoming you back!
by A traveller
Posted Sep. 22, 2024 on Hotels
Comment from Hotel Management
Sep. 23, 2024 by Front Desk, Hotel Management
Thank you for the lovely review! We look forward to welcoming you back!
by A traveller
Posted Sep. 22, 2024 on Expedia
We mistakenly selected a room without a few and would just warn that the photos are not a true depiction of the room. There were no HVAC controls and the room was uncomfortably warm. The staff ran out of fans. The pillows were the size of an accent pillow - the room was smaller than our walk in closet and I am not exaggerating. Staff was nice but I wouldn’t stay here again
Comment from Hotel Management
Sep. 23, 2024 by Lovis, Hotel Management
Hi RobertThank you for your feedback. We're sorry to hear the room didn't meet your expectations, and we appreciate your comments on the staff. We'll work on improving the details you've mentioned and hope you reconsider visiting us again in the future!
by A traveller
Posted Sep. 19, 2024 on Hotels
Comment from Hotel Management
Sep. 20, 2024 by receptionen, Hotel Management
Bästa Daniel,Tack så mycket för den fina recensionen!
by A traveller
Stockholm
Posted Sep. 18, 2024 on HotelsLocality is quite good. By subway about
15 minutes from the downtown. Friendly crew. Quite clean and very quiet room. Breakfast is great.
by A traveller
Posted Sep. 15, 2024 on Hotels
A bit far from tourist places, but walkable to subway. Reasonably priced compared with those in the center of town.
Comment from Hotel Management
Sep. 16, 2024 by Reception , Hotel Management
Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear about your experience. We look forward to welcoming you back in the future.
by A traveller
Just ok.
Posted Sep. 10, 2024 on HotelsVery simplistic. It is not bad but it doesnt match the price tag.
Very limited available services.
Breakfast was ok.
Comment from Hotel Management
Sep. 11, 2024 by Ider, Hotel Management
Hello Mina,Thank you for your feedback. We’re sorry to hear that your stay didn’t fully meet your expectations. Your comments are valuable to us, and we’ll review them to make improvements.We hope to have the opportunity to welcome you back and provide a better experience in the future.Best regards,Front OfficeAiden by Best Western Stockholm City
