Ratings based on 240 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
3.8 Room cleanliness
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Good little budget place

Posted Aug. 30, 2024 on Hotels
It was reasonable value for money and spacious. Added bonus to have a covered balcony and the receptionist was very helpful and friendly, assisted with luggage up the stairs as no lift in my building. The room itself could have been a little bit cleaner. Found a dark long hair on my pillow, mine is short and blond. Cutlery and utensils a bit pick and mix but i was surprised to have any as the advert said you had to pay extra if staying a few says, so that was ok. Could do with clogh or paper towel to wipe off with, but on the whole it was fine.
Comment from Hotel Management
Aug. 30, 2024 by Sara, Front desk , Hotel Management
Thank you for your feedback. We appreciate you taking the time to rate your stay. If there’s anything specific we can improve, please let us know. We are sorry that the cleaning was not to your experience, we will make sure to improve it. We hope to have the opportunity to welcome you back in the future.
5 out of 5
by A traveller

Posted Jul. 1, 2024 on Hotels
Comment from Hotel Management
Jul. 4, 2024 by Aneta/Guest Service, Hotel Management
Hej , Tack för du valde HOOM HOME & HOTEL. Vi är otroligt glada att se att du har haft en trevlig vistelse hos oss. Vi strävar alltid efter att gästen ska få ut det bästa av att bo hos oss. Varmt Välkommen tillbaka! Vänliga hälsningar,
5 out of 5
by A traveller

Posted Jun. 28, 2024 on Hotels
Comment from Hotel Management
Jun. 29, 2024 by Aneta/Guest Service , Hotel Management
Hej Judy ,Tack för din fantastiska feedback gällande din vistelse hos oss,vi är oerhört glada över detta och jag ska dela detta med HOOM-. Varmt välkomna åter för ännu en fin vistelse!
2 out of 5
by A traveller

Posted Jun. 15, 2024 on Hotels
Comment from Hotel Management
Jun. 19, 2024 by Aneta/Guest Service , Hotel Management
Tack för du valde HOOM HOME & HOTELVi strävar alltid efter att gästen ska få ut det bästa av att bo hos oss.. Du är välkommen att kontakta oss så kan vi ta detta vidare!’ Varmt välkommen tillbaka till oss!
4 out of 5
by A traveller

Snow time

Posted Jan. 30, 2024 on Hotels
Everything there that you could need fir a short or long stay Taxis are very expensive and it’s about 25 minutes from the centre There is a laundry but you have to book a slot Nice area and we got a great price Take warm clothes it was freezing lots of snow as to be expected
Comment from Hotel Management
Feb. 26, 2024 by Aneta/Guest Service Supervisor, Hotel Management
Dear , thank you for choosing HOOM HOME & HOTEL. We are happy to see that you had an great stay with us. You are warmly welcomed back to us!
5 out of 5
by A traveller

Good stay

Posted Jan. 17, 2024 on Hotels
Everything u need including laundry facilities although u have to book a time to use the laundry It’s about half an hour out if the centre whuch can be expensive but use the bolte app which is like uber It’s nice to have a balcony as well although freezing here at the moment Good value for money especially on certain sites so check them all as the price difference can be 5-10 pounds
Comment from Hotel Management
Feb. 26, 2024 by Aneta/Guest Service Supervisor, Hotel Management
Dear , thank you for choosing HOOM HOME & HOTEL. We are happy to see that you had an great stay with us. You are warmly welcomed back to us!
4 out of 5
by A traveller

Stay for the weekend

Posted Dec. 3, 2023 on Hotels
Very convenient place to stay. Could not fault the staff who were very friendly and helpful. Big thank you. The only slight problem was that the rooms were only made up for 2 people with bedding and towels even though all four rooms were booked with 3 guests. One room had also things left in the fridge.
Comment from Hotel Management
Dec. 20, 2023 by Aneta/Guest Service Supervisor, Hotel Management
Hej , Tack för er feedback. Vi ska se till att alla avdelningar tar del av er feedback och vi ska se vad vi kan göra bättre. Skulle det vara något annat ni vill meddela oss är ni varmt välkomna att meddela oss. Med Vänliga Hälsningar ,
4 out of 5
by A traveller

Posted Oct. 26, 2023 on Expedia
The rooms needed a thorough cleaning and some repairs. Staff was lovely.
Comment from Hotel Management
Nov. 6, 2023 by Aneta/Guest Service Supervisor., Hotel Management
Kära tack för du valde HOOM HOME & HOTEL. Vi glädjas av att personalen var trevliga och till mötas gående. Vi ber hemskt mycket om ursäkt för detta och kommer absolut ta det vidare med ledningen. Du är välkommen att kontakta oss så kan vi ta detta vidare!’
3 out of 5
by A traveller

Posted Aug. 26, 2023 on Expedia
The property is very strict about check-in and checkout timings.
Comment from Hotel Management
Sep. 13, 2023 by Aneta/Guest Service Supervisor, Hotel Management
Hej , Tack för er feedback. Vi ska se till att alla avdelningar tar del av er feedback och vi ska se vad vi kan göra bättre. Skulle det vara något annat ni vill meddela oss är ni varmt välkomna att meddela
5 out of 5
by A traveller

Clean and functional

Posted Jul. 24, 2023 on Hotels
A pleasant and clean place to stay. Some quirks like low lampshade to bang your head on, a shelf just above your head when sleeping and a bit of a shortage of cutlery did present the odd challenge but overall a nice place to stay.
Comment from Hotel Management
Jul. 25, 2023 by Best Regards, Aneta, Hotel Management
Dear , thank you for choosing HOOM HOME & HOTEL. We are happy to see that you had an great stay with us. You are warmly welcomed back to us!
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