Note fondée sur 2 099 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2023 sur Expedia
Reservamos una habitación delux con vistas.Nuestra sorpresa fué que de 24 pisos que tenia el hotel nos tocó el piso 7 y las vistas al edificio de al lado,un baño minúsculo,nada que ver con las fotos de la pagina.
Commentaires de Gestion de l’hôtel
11 oct. 2023 par Walle, Gestion de l’hôtel
Hello Carolina, I'm so sorry that you were dissapointed. Our deluxe rooms are located in arena part of the hotel where the 9th floor is the maximum. All rooms are different as seen in the pictures.
par un voyageur
Business journey
Publié le 27 juill. 2023 sur HotelsI stay each time in this hotel when I travel in Stockholm. Usually, everything is good, staff, room, breakfast.
This time, the dust was not done in my room. Especially on the top of the bed and bed lights.
#room2413. Hope it is a exception.
Commentaires de Gestion de l’hôtel
27 juill. 2023 par Abel, Gestion de l’hôtel
Dear Alexandre,Tahnk you so much for your feedback, we are very sorry to hear you had issues with the dust in the room and we will share your feedback to make a better service for the next time you will stay with us.Best regards.Abel - Front Desk
par un voyageur
Joli hôtel mais déçu.
Publié le 24 sept. 2022 sur HotelsTrès joli hôtel. Mais service et petit déjeuner décevant. Plutôt cantine que hôtel disons affaires.
Commentaires de Gestion de l’hôtel
26 sept. 2022 par Jasmina, Front Office, Gestion de l’hôtel
Dear guest,Thank you for choosing Quality Hotel Friends and taking your valuable time to put down your latest impression.We strive to improve our guests' experience with each and every stay and I am so sorry to hear that we were not up to your expectations this time.We take this matter very seriously and will follow up with our breakfast team regarding your feedback.We hope we get the pleasure to welcome you back again soon.Have a nice evening.
par un voyageur
Publié le 19 juin 2022 sur Expedia
Je ne sais pas s'il y avait un évènement particulier , mais il y avait une fête , de la musique ça résonnait comme une boîte de nuit. C'était le moins plaisant
Commentaires de Gestion de l’hôtel
24 juin 2022 par Best regards Front Desk at Quality Hotel Friends, Gestion de l’hôtel
So sorry to hear that! Please don't hesitate to get in touch with us and we will do our best to make your experience better.
par un voyageur
Publié le 21 nov. 2021 sur Expedia
La localisation est incroyable avec vu sur la Friends Arena
Commentaires de Gestion de l’hôtel
20 déc. 2021 par Jasmina, Gestion de l’hôtel
Hello!
Thank you for this!
Welcome back!
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Izabella, Culture Manager, Gestion de l’hôtel
Dearest Joakim!Thank you so much for taking the time to give us feedback! It's fantastic to hear that you enjoyed your leisure trip at Quality Hotel Strawberry Arena.We're over the moon that you found our service top-notch and our cleanliness spotless, that's what we aim for!Your comments on the condition and comfort of our hotel are also appreciated. We're always looking for ways to improve and your feedback is a big help.We hope to see you again soon on your next trip!
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Izabella, Culture Manager, Gestion de l’hôtel
Hi there Trygve,Wow, thank you so much for the fantastic feedback! We're thrilled to hear that you enjoyed your leisure trip at Quality Hotel Strawberry Arena. It's great to know that you found our hotel comfortable, clean, and in top-notch condition.We're particularly pleased that our service hit the mark! I'll be sure to pass on your kind words to our dedicated team. They'll be over the moon!We can't wait to welcome you back next time your travels bring you our way.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Izabella, Culture Manager, Gestion de l’hôtel
Hey there, Tommy!It's great to hear from you and we're thrilled that your business trip at Quality Hotel Strawberry Arena was a comfortable and clean experience!We're especially pleased that our service scored a perfect 10! We'll be sure to pass on your kind words to our team!We appreciate your feedback and look forward to welcoming you back on your next business trip.
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Izabella, Culture Manager, Gestion de l’hôtel
Wow, thank you so much for the fantastic feedback, Anna! We're thrilled to hear that you enjoyed your leisure trip at Quality Hotel Strawberry Arena. We hope to see you again soon for another fun-filled adventure. Take care!
par un voyageur
Publié le 7 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2024 par Izabella, Culture Manager, Gestion de l’hôtel
Dearest Guest,Thank you so much for taking the time to give us feedback! It's great to hear that your family leisure trip at Quality Hotel Strawberry Arena was enjoyable.It seems like you found our conditions, comfort, cleanliness, and service up to the mark. That's just the kind of experience we aim to provide!Your feedback is so valuable to us as it helps us understand where we're hitting the mark. We'll definitely share your kind words with our dedicated team who work tirelessly to ensure our guests have a wonderful stay.Hope to see you and your family again soon for another leisure trip!
