Note fondée sur 919 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
3,4 Propreté de la chambre
3,6 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 24 févr. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2020 par Shelly Stapleton General Manager , Gestion de l’hôtel
Thank you for rating us. We hope to see you next time.
5 sur 5
par un voyageur

Nice place to stay

Publié le 4 oct. 2024 sur Hotels
We enjoyed the room and the breakfast. The room was difficult for me who is disabled.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Rich, Gestion de l’hôtel
Thank you for the great review rating!
4 sur 5
par un voyageur de Santa Rosa

Publié le 3 oct. 2024 sur Expedia
Ok
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Rich, Gestion de l’hôtel
Thank you for the great review rating!
3 sur 5
par un voyageur

Publié le 2 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par RIch, Gestion de l’hôtel
Thank you for your score, we appreciate your business and any feedback we can gather to create a better experience for you and other guests.
5 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 oct. 2024 par RIch, Gestion de l’hôtel
Thank you for the great review rating!
5 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
9 oct. 2024 par RIch, Gestion de l’hôtel
Thank you for the great review rating!
2 sur 5
par un voyageur

Publié le 25 sept. 2024 sur Hotels
I was put out 1 1/2 days early because they said my girl was smoking. She called me after the accusation & I went back to the room after my son & I finished our bike ride to be told I had to be out in 20 to 25minutes. 3 people 2 seater roadster( car) plus our stuff & groceries and find a new place to go(booking)and I was out in about 35min, They didn't find any proof of smoking,,no alarms went off,they went off of the word of a worker whom was allowed to enter the room & find nothing. But to still say it was our room. Front desk wouldn't let me talk to management directly. Gave me a e-mail address to contact.No reply back. And they went on by saying get a hold of management when they were there. I am still trying to get my money for the room back & my depisit.. They supposedly kicked 4 different rooms out this day .I hope management does the right thing & refunds us our money. If they don't I will go beyond the management & contact BBB etc,,,
Commentaires de Gestion de l’hôtel
4 nov. 2024 par Rich, Gestion de l’hôtel
Thank you for reaching out, Joseph. We are happy to have worked things out. We are as pro-active as we can be on smoking policy to ensure the quality of stay for all of our guests. Thank you for your patience and understanding while the situation was ironed out.
1 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rich, Gestion de l’hôtel
I am sorry to hear that your stay was not to the quality we expected. I hope that in the future we are able to provide you with a much better experience.
5 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Rich, Gestion de l’hôtel
Thanks for the great rating!
5 sur 5
par un voyageur

Publié le 19 sept. 2024 sur Expedia
I. Recommend. Quiet. Great service and breakfast