Note fondée sur 901 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,8 Service et personnel
3,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 juin 2019 sur Hotels
par un voyageur
Publié le 4 oct. 2024 sur Expedia
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 27 sept. 2024 sur Expedia
par un voyageur
Publié le 27 sept. 2024 sur Expedia
Room comes with no expected amenities such as hair dryer, shampoo etc. You have to ask for everything. When ice was requested, staff pointed out that I could make some with the trays in the freezer. There really was no ice available on the property. The walls were thin, voices often heard. Someone had very heavy boots in rooms above. Cheap but not really friendly. Oh, and breakfast was like something left over from covid days. All individually wrapped small buns etc. We chose to catch a real breakfast on our own.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Amy, Thank you for sharing your experience. We sincerely apologize for the inconvenience you encountered regarding the amenities and service. Your feedback regarding the lack of expected items and noise levels is valuable and will be addressed with our team to improve our offerings. We aim to provide a welcoming and comfortable environment, and we regret that we fell short during your stay. Your comments about breakfast will also be reviewed as we strive to enhance our guest experience. We appreciate your insights and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
par un voyageur
Publié le 25 sept. 2024 sur Expedia
The room smelled like cigarettes. Noise levels within and outside of building did not allow any sleep.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Araceli, Thank you for taking the time to review your stay. We sincerely apologize for the issues you encountered during your stay. A comfortable and pleasant environment is our priority, and we regret that the noise levels disrupted your rest. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take these incidents seriously, and we thank you for bringing this to our attention. We appreciate your understanding and look forward to another opportunity to provide you with the flawless stay you deserve.Sincerely,Hotel Management
par un voyageur
Publié le 24 sept. 2024 sur Hotels
par un voyageur de Jeffersonville
Publié le 22 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Daily could be smaller!
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Rafael, We hope you loved many aspects of our hotel and appreciate you sharing your review. We are disappointed that we may not have lived up to all of your expectations and are grateful for your feedback. Thank you for staying with us, and we hope you will give us another chance to provide you with the flawless hospitality you should always expect from us.Sincerely,Hotel Management
par un voyageur
Publié le 14 sept. 2024 sur Expedia
It's okay
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Shirley, Thank you for sharing your thoughts. We aim to provide a comfortable experience for all our guests and appreciate your feedback. We look forward to welcoming you again in the future. Safe travels!Sincerely,Hotel Management
