Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Our family experience
Publié le 19 avr. 2024 sur HomeAwayFor my brother's birthday, this property was perfect. The area, with its pool, basketball court, and BBQ area, is impressive. However, we couldn't fully enjoy our experience. Despite paying the cleaning fee, the property was not cleaned. During my search for an outlet, I came across food, trash, and hair product containers underneath the beds. I texted the owner's wife and she had someone come out and pick up the trash and sweep two rooms. The same day, I discovered two lawn chairs in the pool. After informing the owner again, WE were asked if we could remove them. That's a LIABILITY. On a different day, a package was delivered and a random car showed up to collect it. Guest SAFTY is a concern when it comes to trespassing. On another day, the doorbell continues to ring. Two large dogs that looked like huskies were present on the front porch area. There were guests who were scared. No one was able to go outside. The owner responded to my text message and arrived 20 minutes later. The dogs followed him to the outside. As a result, I am now aware of the importance of conducting a complete walkthrough, particularly when the owner is present in situations like these.
Despite any interruptions, we enjoyed it to the best of our ability.
Commentaires de Gestion de l’hôtel
18 avr. 2024 par VrboOwner, Gestion de l’hôtel
Hello Elisha, we are sorry you had a negative experience. This is not our goal. We understand there was some issue with cleaning and we sent the cleaners back as per your request the next day. The package was delivered by Amazon and picked up by Amazon as they had made a wrong delivery. The dogs we are unsure who they belonged to but we belive they were taking shelter from the storm. As soon as you had reported the issue, I came out and had the dogs leave the property. Also due to the storm we had asked that you pull back any chairs or loose items that could fall in the pool. We did not realize this was a big ask. Again we are sorry. We would not welcome you back to our property and ask other hosts to ensure to charge a deposit from you on any future bookings.
par un voyageur
Great Spring Break or Summer Spot
Publié le 26 mars 2024 sur HomeAwayThe property is everything that we expected from the pictures, a beautiful backyard and a spacious interior. The central sound system connects to the entire house and the speakers outside, making it easy to enjoy everything that the place offers wherever you are. The host, Bal, was very accommodating and even allowed my group to have an early check-in. He was attentive and explained the rules clearly, and whenever we had questions he was always one text away and would reply almost immediately. There were only a couple things that needed attention about the location: there were grains of raw rice found in one of the beds and the faucet above the stove spewed out brown water. Overall, the positives definitely outweighed the negatives, and we would return in the future.
Commentaires de Gestion de l’hôtel
26 mars 2024 par VrboOwner, Gestion de l’hôtel
Thank you Jeremiah for your stay. Thank you for bringing up the issues you highlighted. Had we been informed during your stay we would have done everything in our power to get these items fixed and resolved. Thank you
par un voyageur
Amazing Place !!!!
Publié le 21 janv. 2024 sur HomeAwayBal was great and made the check in process fast and easy !!! There so much to do on this property !! For sure coming back during summer !!
Commentaires de Gestion de l’hôtel
21 janv. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Adan for being such great guests we look forward to hosting you again.
par un voyageur
Perfect staycation for family.
Publié le 2 janv. 2024 sur HomeAwayBal was super hospitable and the property was a perfect space for us. It was unfortunate that the outside grill/lights weren’t working. Keeping an eye out for an electrician changed a bit of the mood of the stay. Beyond that, Bal was very communicative and hospitable. This would be a perfect place for the summertime too!
par un voyageur
Great property, great host!
Publié le 2 janv. 2024 sur HomeAwayThe property was exactly as advertised and Bal was very helpful in making sure we had everything we needed. We would definitely stay again and would recommend to anyone looking!
par un voyageur
Wonderful Property!
Publié le 29 déc. 2023 sur HomeAwayThe house is spacious and the grounds are fantastic! We stayed for four nights over Christmas and plan to return during the summer months to take full advantage of the amazing pool. The waterslide, swim up bar and barbecue area are amazing. Our kids and grandkids loved the sports court area! This property is such a great place to stay!
We had a blast!
par un voyageur
Great place for a bachelor party!
Publié le 17 oct. 2023 sur HomeAwayThis place is great for a weekend with the boys. I was surprised the pool was warm enough to use in the middle of October. It’s a great property and it lives up to the pictures!
Commentaires de Gestion de l’hôtel
17 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Carsten, you and the boys welcome back anytime
par un voyageur
Perfect getaway
Publié le 5 oct. 2023 sur HomeAwayI've had two visits at this home and both have been beyond spectacular! There is so much to do to have fun for all ages!! The host is beyond kind and throughly explains every aspect of this majestic property! Great for company parties too!!
Commentaires de Gestion de l’hôtel
5 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you Laura. We lookforward to your next stay.
par un voyageur
Epic!!!
Publié le 2 oct. 2023 sur HomeAwayThis listing delivered. The pool was great. Basketball courts fun. Golf was a blast. Plenty of room for the 14 of us that stayed for the weekend. Highly recommend!
Commentaires de Gestion de l’hôtel
2 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thank you, Adam. You guys were great to Host.
par un voyageur
Very happy
Publié le 14 sept. 2023 sur HomeAwayGreat property to get away from it all.. great place to relax and enjoy nor cal weather! Lots of fun! Great host!
Commentaires de Gestion de l’hôtel
5 oct. 2023 par VrboOwner, Gestion de l’hôtel
Thanks Chris
