Note fondée sur 893 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 oct. 2021 sur Hotels
J'ai juste l'impression d'avoir dormi sur l'autoroute qui passe a coté.
Le prix est elevé
Commentaires de Gestion de l’hôtel
11 oct. 2021 par Sophia, CSR, Gestion de l’hôtel
Hello,
Thank you for taking the time to share your feedback. We apologize for the inconvenience faced by you. We highly recommend reaching out to the Front Desk for any issues for an immediate resolution.
par un voyageur de Gig Harbor
Publié le 7 nov. 2024
Sketch area
Commentaires de Gestion de l’hôtel
8 nov. 2024 par Sophia CSR, Gestion de l’hôtel
Hi John,I am sorry to hear that the area felt sketchy during your stay. Your safety and comfort are incredibly important, and it’s concerning to hear that you had a negative experience with the surroundings. We appreciate you sharing your feedback, and we will consider it to ensure that future guests have a more positive and secure experience. If you have any specific concerns or suggestions, please feel free to share them directly with the hotel management.
par un voyageur de PORTLAND
Publié le 11 sept. 2024
Ripped me off. booked this “non-refundable” because I was only blocks away. Then I found that I did not have my ID and I understand that the hotel had to turn me away. I do not understand why they refused my refund.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Matt,We are sorry to hear about your experience and understand your frustration. While non-refundable bookings are part of our policy, we know situations like this can be disappointing. We will investigate this issue and will take the required measures. Your satisfaction is important to us, and we hope to regain your trust in the future.
par un voyageur
Publié le 23 août 2024 sur Expedia
Great value! Clean room.
Commentaires de Gestion de l’hôtel
24 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Ferdinand,Thank you for your kind words! We are delighted that you found great value in your stay and appreciated the clean room. We hope to welcome you back soon!
par un voyageur
Publié le 23 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Amber,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 20 août 2024 sur Expedia
Its quiet, easy to find rooms and clean, always stay here when i come into my hometown to visit
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Julianna,Thank you for your wonderful feedback! We are thrilled to hear that you find our hotel quiet, easy to navigate, and clean. It’s great to know you choose to stay with us whenever you visit your hometown. We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
par un voyageur
Publié le 19 août 2024 sur Hotels
Great place very clean and friendly
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Amber,Thank you so much for your 10-star rating! We are delighted to hear that you found our place clean and our team friendly. We will always ensure that we keep delighting you with our facilities and services. We look forward to welcoming you back soon!
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Sophia CSR, Gestion de l’hôtel
Hi Michelle,We were delighted to be your hosts recently, thank you for choosing to stay with us. It is heartwarming to receive a 10-star rating from our guests. We are glad that you had a nice stay with us. Our Team is looking forward to serving you again on your future travels.
