Note fondée sur 287 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2024 sur Expedia
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Brilliant hotel with beautiful surroundings
par un voyageur
Publié le 14 juill. 2024 sur Expedia
par un voyageur
Publié le 13 juill. 2024 sur Hotels
par un voyageur
Publié le 11 juill. 2024 sur Hotels
par un voyageur
Publié le 10 juill. 2024 sur Expedia
My partner and I stayed for 1 night at Hardwick Hall Hotel as we were attending a wake at the hotel marquee after the funeral of my mother. We were assigned room 411, advertised by the hotel as a premier double room at a cost of £144 for the night. Unfortunately we found the room to be substandard and, had we been staying for longer, would have asked to have been moved to another room. The maintenance of the room was poor to say the least, spot lights fitted in the bed and bathroom platform floors were loose and protruding from their fittings posing both an electrical and injury hazard to guests, the toilet seat was loose and a very poor repair of the toilet roll holder had been attempted using an electrical crimp fitting and a screw jammed to hold it in place, the shower control unit was also loose on the wall of the shower cubicle and the bedroom window would not stay open. It was obvious that the bathroom window had not been cleaned for some time, and the design of the bathroom was also questionable as there was no door between the bedroom and bathroom and the wall between the bedroom/bathroom was a glass panel with a shear black muslin curtain covering it that provided no privacy at all for any guest using the bathroom or shower.
We reported these issues to the receptionist at checkout and have also emailed our concerns to the hotel. The hotel is a lovely building in amazing grounds but is in need of major maintenance and/or upgrade.
par un voyageur
Publié le 30 juin 2024 sur Hotels
Lovely hotel. Very comfortable and clean.
par un voyageur
A night in Sedgefield
Publié le 29 juin 2024 sur HotelsExcellent location and surroundings. Well-kept hotel and excellent service.
par un voyageur
Publié le 28 juin 2024 sur Expedia
par un voyageur
Publié le 19 juin 2024 sur Expedia
