See all properties

DoubleTree by Hilton Stoke on Trent

4.0 star property
Enjoy the indoor pool at this 4-star Stoke-on-Trent hotel

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Indoor pool, open 6:30 AM to 8:00 PM, sun loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pool
  • 24/7 front desk
  • Room service

Explore the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 9 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed

  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed

  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed

  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 9 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Stoke-on-Trent

In Stoke-on-Trent .Stay at this Stoke-on-Trent hotel and you'll be within half a mile (1 km) of Waterworld and 2 miles (3 km) of The Potteries Museum and Art Gallery. Potteries Shopping Centre and Regent Theatre are also within 2 miles (3 km).

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 17 min walk - 1.4 km
  • Regent Theatre - 18 min walk - 1.6 km
  • Victoria Hall - 3 min drive - 1.9 km
  • Staffordshire University - 3 min drive - 2.6 km

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • ‪Nando's - ‬8 min walk
  • ‪Toby Carvery - ‬6 min walk
  • ‪Burger King - ‬11 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Enjoy the indoor pool at this 4-star Stoke-on-Trent hotel
DoubleTree by Hilton Stoke on Trent offers its guests an indoor pool and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly DoubleTree by Hilton Stoke on Trent also features a vending machine, a garden, and concierge services. Parking is available for a fee.

This 4-star Stoke-on-Trent hotel is smoke free.

  • 147 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
DoubleTree by Hilton Stoke on Trent offers 147 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, German, Spanish

Similar properties

Bar (on property)

Hilton Garden Inn Stoke on Trent

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 485 reviews
The price is CA $99
CA $119 total
includes taxes & fees
21 Apr - 22 Apr
Hilton Garden Inn Stoke on Trent

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for GBP 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults, and GBP 8.00 to 9 for children
  • Self parking fee: GBP 5.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property uses a grey water recycling system.

We should mention

  • Pool access available from 6:30 AM to 8:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 536 out of 1040 reviews
Rating 8 - Good. 306 out of 1040 reviews
Rating 6 - Okay. 114 out of 1040 reviews
Rating 4 - Poor. 48 out of 1040 reviews
Rating 2 - Terrible. 36 out of 1040 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Stayed 1 night in Dec 2024

6/10 Okay

lisa

Travelled with family
Disliked: Room comfort
It was ok! Needed more pillows did ask but didn't have any. Breakfast at boxing day was poor. Nothing was there. I paid for my family and they couldn't have any it was all gone. Beds are hard.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sean

Stayed 2 nights in Dec 2024

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was well appointed with lovely Crabtree and Evelyn toiletries. There was large soft bath towels, tea making equipment, comfortable bed, TV, and nice lighting. Even though my room overlooked a busy road the room was very quiet I would definitely stay there again.
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

megan

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness
Dirty, faeces covered bed linen lying in hallway
There were faeces-stained sheets and towels outside the room close to me, which, after reporting to reception, one hour later they were still lying there and there was dirty dishes from last night's room service in the hallway covered in dried food. Disgusting
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Attentive staff.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lacked toilet brush for hygene and customers should be allowed free car parking.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Mark

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
brrr!
freezing cold room, advised that heating only came on at 6 pm 3 hours after check in. told that room had a heater in the wardrobe, however it was a tower fan not a heater. an oil heater was brought to the room, however made little difference at all. breakfast choice great, however buffet choice warm not hot
Stayed 1 night in Dec 2024

10/10 Excellent

Lyndsey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Lovely hotel right next to water world. Staff were great and rooms were very comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Vandna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
Great hotel, a bit noisy as very busy , looked the pool and wet sauna Could hear the traffic on the road as i was road facing but amazing room and lots of space
Stayed 2 nights in Oct 2024

8/10 Good

Melanie

Stayed 2 nights in Nov 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy but quiet
Busy hotel but extremely quiet room. Usually you hear the corridor door slam every time someone passes through, or their footsteps on the floor. The room we had was silent! We couldn’t hear people or cars at all. We had the Superior King room and it was so lovely and spacious. The breakfast was great too!
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Stayed 1 night in Nov 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024