Note fondée sur 88 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
10 janv. 2020 par Diane, Gestion de l’hôtel
Dear Guest
We are very pleased that you had a great stay with us, and wish you all the best for 2020.
Hope you'll be back.
Kind regards, Diane
par un voyageur
Publié le 21 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 oct. 2019 par Diane, Gestion de l’hôtel
Thank you so much for this great score, Nathalie. We hope you will visit again soon.
Kind regards, Diane
par un voyageur de Paris
Not recommanded
Publié le 20 août 2019 sur Hotelsthe Victorian room is small, noisy, poorly decorated, located between the parking lot and the two entrances to the hotel.
No intimacy.
View on walls and the kitchen.
Water not clean in the bathroom.
Staff not friendly and no solution propose.
Commentaires de Gestion de l’hôtel
22 août 2019 par Diane, Gestion de l’hôtel
Dear Guest
Thank you for your feedback. We welcome and encourage our guests to let us have their views and comments.
You were allocated the room which was reserved. An alternate room was offered to you as an upgrade.
We are proud of the Victoria room which has recently had a face-lift, with a brand new contemporary bathroom, and a quaint cosy little courtyard area to enjoy the African sunshine/nightsky.
We do apologise for having dissappointed you.
Wishing you a wonderful holiday.
Kind regards, Diane
par un voyageur
Site magnifique et grand confort
Publié le 11 avr. 2019 sur HotelsSite magnifique et chambres luxueuses
Commentaires de Gestion de l’hôtel
17 avr. 2019 par Diane, Gestion de l’hôtel
Thank you so much for your positive review.
We look forward to welcoming you back to the magnificent Fernery.
Kind regards from the team.
par un voyageur
BLISS
Publié le 24 juin 2024 sur HotelsWe fell in love with the place, magical.
par un voyageur
Wonderful views
Publié le 6 mai 2024 sur HotelsGreat place to discover the Tsitsikamma National Park. Quite a long drive to reach the hotel. Food was great and staff was very friendly.
Overall, the hotel is a bit dated and mainly benefits from its great views.
par un voyageur
An oasis of relaxation.
Publié le 4 avr. 2024 sur HotelsA dusty drive brings you to an oasis at oceans edge. A lovely property with incredible views. Great food and views from dining room Nice trails and numerous other activities make this a destination resort We planned to stay one night and decided to stay another night just enjoy the property. An unexpected bonus was the star gazing. Absolutely dark sky lit up with stars!
par un voyageur
Publié le 26 mars 2024 sur Expedia
An absolutely beautiful spot where we were pampered with incredible food,massages,super friendly staff and amazing views
par un voyageur
Publié le 13 févr. 2024 sur Hotels
par un voyageur
Publié le 31 janv. 2024 sur Hotels
