Note fondée sur 314 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,1 sur 5
69 % des clients le recommandent
3,3 Propreté de la chambre
3,4 Service et personnel
3,3 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
2 sur 5
par un voyageur

Chambre vieillote et salle de bain vétuste

Publié le 29 mai 2017 sur Hotels
Décoration vieillotte, salle de bain vétuste dont le carrelage est décollé. Du bruit dans le couloir dès 7h du matin.
1 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Expedia
The only thing we liked was the price. It was an inexpensive room so you get what you pay for I guess. It was nothing more than a bed to sleep in for a night. The hotel had a very musty feel and smell. We had to sign saying we wouldnt smoke in the room and we walked past two rooms that had smoke smell coming from them.
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Manager, Gestion de l’hôtel
Hello Jason, We appreciate your feedback on your recent stay with us. We strive to offer affordable accommodations to all our guests. Please note that smoking in the rooms is against our policy, and we apologize if you encountered any inconveniences. Your comments will be shared with our team for review and improvement. Your insights are valuable to us as we continue to enhance our guest experience.
4 sur 5
par un voyageur

Not very happy visit

Publié le 27 sept. 2024 sur Hotels
Check in was good and the gentleman who checked me in was very helpful and polite. When I did the booking on hotels.com I booked a king room but when I got checked in I had to download grade for a double queen bed room and I was the only one traveling this time. I don't know who needs to update their booking stays computer but it needs to be done!!! Plus the bathroom and my room I stayed in was dirty and the carpet was not vacuumed at all
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello Jason,We appreciate your kind words about our check-in service. For any booking discrepancies, we kindly advise reaching out to our management team for further assistance. Rest assured, we'll address your cleanliness concerns with our team to ensure a better experience for our future guests. Thank you for bringing this to our attention.
5 sur 5
par un voyageur

Publié le 27 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Manager, Gestion de l’hôtel
Hello German,We are delighted to hear that you had a fantastic experience at our hotel. We would love to welcome you back soon for another exceptional stay!
2 sur 5
par un voyageur

Publié le 21 sept. 2024 sur Expedia
The hallway and room smelled like a dirty cat litter box that had not been changed in weeks. Bathroom floor was sticky. Carpet was dirty gross and unvaccumed. Didn't dare take my shoes off.
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Manager, Gestion de l’hôtel
Hello Aimee, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our housekeeping team for further review and improvement. Our goal is to provide a clean and comfortable environment for all our guests to enjoy their stay.
4 sur 5
par un voyageur

Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Manager, Gestion de l’hôtel
Hello Allen,We're thrilled to learn you enjoyed your stay with us! Should you have any suggestions for improvement, please feel free to reach out to us directly. We hope to welcome you back soon for an even better experience!
5 sur 5
par un voyageur

Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Jilane,We are grateful to hear you had a wonderful experience during your stay! We appreciate your kind words and hope to welcome you back soon.
1 sur 5
par un voyageur

Publié le 21 août 2024 sur Expedia
The room smelled so awful. The bed was old and worn out and had big bumps in it, the Blankets stunk.My husband threw it on the floor. They only had a half a roll of toilet paper in there, And my husband had to go get more, we even had to take out our own trash. The towels had yellow Stripes on them where they were hanging for so long,the ice maker had white crud where the ice came out, You'd need a putty knife to scrape it off there's was no way we were going to get any ice, We didn't stay the Planned 4 days, we checked out, Needless to say We'll never stay at another super 8 motel again.
Commentaires de Gestion de l’hôtel
22 août 2024 par Manager, Gestion de l’hôtel
Hello Denise, We're sorry to hear about the challenges you faced during your stay. Your feedback is valuable and will be shared with the team for further review. Kindly contact our management team to discuss your experience in more detail and allow us to address your concerns directly. Thank you for sharing your thoughts with us.
4 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
It was nice and had no extra noise.
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Karen,We're pleased to hear that you enjoyed a peaceful stay with us. Should you have any future feedback or need assistance, please don't hesitate to reach out to our management team for further assistance.
2 sur 5
par un voyageur

Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Manager, Gestion de l’hôtel
Hello Ann, We're sorry to hear you didn't fully enjoy your stay with us. Please feel free to contact us directly to discuss any specific concerns you may have had. We value your feedback and would appreciate the opportunity to address them.