Note fondée sur 122 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Baldwin House, Gestion de l’hôtel
Random - We cannot identify your date of stay.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
par un voyageur
Publié le 20 sept. 2024 sur Expedia
Safe and quiet. Close to nearby restaurant. Nice location.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
The Baldwin hotel was very friendly and very comfortable but in need of a renovation .reasonably priced
Would stay again
The Gentleman at the check in was extremely helpful finding me a place to eat and have a drink.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
par un voyageur de Eureka
Publié le 10 août 2024 sur Expedia
Very nice host.
par un voyageur
Publié le 7 août 2024 sur Expedia
No faults the service and room was excellent and breakfast first class
par un voyageur
Publié le 25 juill. 2024 sur Hotels
par un voyageur
Rude welcome
Publié le 28 avr. 2024 sur HotelsAfter a loooong drive is was greeted by a grumpy and rather rude gentleman that I
Later found out to be the owner. Given that this welcome was so poor, I chose to not stay and didn’t set foot in the property.
Commentaires de Gestion de l’hôtel
29 avr. 2024 par Dave OWNER, Gestion de l’hôtel
Lee,Very occasionally we receive bookings via one of our online travel agent partners, as was the case with your booking, placed via Expedia, which arrived with INVALID CARD DETAILS, meaning that the booking is completely unsecured.Most of these unsecured bookings never arrive. As in your case, we reached out to you by telephone to confirm your intent to arrive and to confirm your expected arrival time (your ETA was also missing from your original Expedia booking).You confirmed an ETA of 8pm, which is the latest time our check-in accepts Guests. Accordingly we moved our evening food service by 40minutes in order to meet your arrival time of 8pm.When you did arrive at 20.41 we were in the middle of our food service, and had taken the decision that you – like other unsecured bookings – were not going to arrive, as we hadn’t received any further update from you regarding a revised ETA.Please do check some of our other reviews, where Guests have UPDATED us on their ongoing travel issues and have arrived much later in the evening. We have a number of un-attended check-in options available, upto an “extreme” case, where the Guest was arriving from Perth, Australia at 3am in the morning, in this case, we mailed access keys to Perth ahead of their departure.Unfortunately, our competitive rates do not allow for additional reception staff to operate a 24hour check-in service.
par un voyageur
Publié le 30 mars 2024 sur Hotels
Had an amazing few days at the Baldwin.
Dave and Judy were more than helpful.
Very accommodating. Would definitely stay again. Can’t wait to return to Stourport
