Note fondée sur 17 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 nov. 2024 sur HomeAway
par un voyageur
Great stay
Publié le 13 oct. 2024 sur HomeAwayExcellent location in Stowe, pretty bare bones place but was ok overall. Could have used some curtains on the windows for privacy. It smelled pretty heavily of weed upon arriving and at night. It was from the property next to us.
Commentaires de Gestion de l’hôtel
27 oct. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for your feedback, Ktelizabeth. We are happy that you enjoyed your stay with us. We are very sorry for the inconvenience you may experienced during your stay with us, especially with the house next to our home that smelled weed at night. Your feedback is important to us as we aim to ensure a comfortable experience for all our guests. Please be assured that we take feedback seriously and will use it to improve our services. We will take steps to prevent similar occurrences in the future. We look forward to hosting you again for a fantastic stay.
par un voyageur
Poor quality - Not as expected
Publié le 5 août 2024 sur HomeAwayThe location of the apartment was great. However, the quality of apartment itself was lower than what we expected. It smelled moldy and was dirty (especially the carpet that was everywhere, even in the kitchen). The apartment was extremely hot. There was no air conditioning and only one of the two fans provided was working. There were no curtains in any of the windows, so no privacy and no way to keep the apartment cool during the day, and lots of light in the morning. We had issues with the toilet as soon as we arrived (it didn’t flush well), and it was not working at all after 2 days. The plunger provided was completely broken so we had to message the host.
Our stay in the Edson Hill apartment was not up to our standards and we do not recommend it. The host should invest in the apartment to make it more confortable and clean.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par VrboOwner, Gestion de l’hôtel
Charlotte, thank you for your review, we sincerely apologize for the issues you experienced during your time with us.
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Great place
Publié le 21 juill. 2024 sur HomeAwayThis property was amazing. Dining room window over looked the woods which was gorgeous. It was tucked away in the woods but was close to everything. Will def stay there again.
par un voyageur
Look elsewhere
Publié le 22 janv. 2024 sur HomeAwaySo was planning a weekend at Stowe, so I booked this property, was simply looking for 4 walls a roof and 2 beds. Expectations were set fairly low on what I was looking for, really just needed a crash pad. Showed up, futon (one of the beds I was looking for) was broken so I informed the host the following morning as we arrived late that night. I had to sleep on the floor due to this issue. I provided them photos of what I was dealing with as well as gave them permission to enter the property at anytime. To resolve this issue.
They assured me this issue would be fixed promptly, that was not what happened. I ended up sleeping on the floor for the next 2 nights before someone showed up to “fix the issue.” Someone simply sawed the legs of the futon and made it into a box spring lol. I really wasn’t expecting much here but cmon. After we had left I tried to file for a refund in which they have only supplied me a “cleaning fee” refund of not even one night of my stay. Unfortunately this property seems to be owned by a greedy property management company that wants to take your money and run.
Other issues with this place is that at night it sounds like there is critters in the walls and we did find a pile of rat droppings in the living room. Guess the cleaning fee was really put to good use!
I really gave this owner several chances to redeem themselves so I would not have to leave a 1 star review however it does not seem like they care once so ever.
Commentaires de Gestion de l’hôtel
26 janv. 2024 par VrboOwner, Gestion de l’hôtel
Daniel, we are disheartened to read that you experienced issues that kept you from enjoying your stay. We regret that our team did not know that there was an issue with the futon before you checked in and apologize for the inconvenience. Additionally, we are sorry for the cleanliness details that were missed and hope that the compensation you received helped alleviate some of your frustration. Our local manager assured us that the home is regularly treated for pest control and a new futon has been ordered. We hope to better impress you in the future.
par un voyageur
Publié le 1 nov. 2023 sur Expedia
Great value for your money
par un voyageur
Close to Stowe, quiet property
Publié le 16 oct. 2023 sur HomeAwayOverall we had a good time! We used this property as solely a place to sleep and didn’t spend much time there but it was exactly as described. We would stay here again as a bargain location with a comfy bed.
par un voyageur
As Advertised
Publié le 4 sept. 2023 sur HomeAwayFirst off, we were quite pleased with the accommodations after some concern after reading previous reviews. The unit does came as advertised; a small but very functional and clean apartment with a comfortable bed which was perfect for just my wife and I. While the temperatures did reach 80 degrees after days of rain in Stowe, the unit was very comfortable especially with the supplied floor fans. The shower does have a large step up to get in and out but we had no problems with architectural feature; we actually embraced its uniqueness. The place is close to town; restaurants, bars, groceries, and shopping. We recommend this unit for a no frills stay especially if you are going to out and about enjoying what the area has to offer.
Commentaires de Gestion de l’hôtel
5 sept. 2023 par VrboOwner, Gestion de l’hôtel
Hi, William. Thank you for providing us with this valuable feedback. We are so glad that you had a wonderful time at our beautiful home. We thank you for your feedback, as it helps us improve our guests' experiences. We look forward to welcoming you back for another fabulous getaway in the future.
par un voyageur
OK for the money
Publié le 6 août 2023 sur HomeAwayWe entered & were greeted by a musty smell that was easily rectified by opening the windows. Overall a the property served our needs for our stay. A few things distracted us. 1 - The shower has a big step up so it was a bit wonky trying to get out. Some traction stickers would be a great safety measure. 2 - the TV needs an Internet connection to work & the router was down. There were no real instructions how to fix it. We eventually contacted the local office & Chris was a huge help but even after connecting to an alternate router the TV was basically out of commission for our stay. Other than those 2 issues it was a good rent. Comfortable bed, OK kitchen, easy access to the mtn road. We would stay there again as long as the TV works.
Commentaires de Gestion de l’hôtel
23 août 2023 par VrboOwner, Gestion de l’hôtel
We are pleased to hear you enjoyed your visit! Thank you so much for taking the time to share your valuable feedback with us. We are sorry for any issues you encountered during your stay. We passed your comments along to our local manager to review and we appreciate guests’ preferences as a means to continually improve. We look forward to hosting your next stay!
par un voyageur
Nice place, well situated
Publié le 6 août 2023 sur HomeAwayThe home was perfect for us, secluded and close from a lot of wonderful hike trails and waterfalls! Also close from nice restaurants and the town of Stowe.
