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North West Castle Hotel

3.0 star property
3-star eco-certified hotel with 2 restaurants

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Photo gallery for North West Castle Hotel

Building design
Double or Twin Room, Balcony (Loch View Plus) | View from room
Interior
Indoor pool
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Hot tub

Explore the area

Map
Port Rodie, Stranraer, Scotland, DG9 8EH
  • Stranraer Museum
    ‪6 min walk‬
  • Castle of St John
    ‪7 min walk‬
  • Cairnryan Port
    ‪7 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Double Room ( Loch View)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room ( Loch View)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

Family Quadruple Room (Classic)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Triple Room (Classic)

Family Triple Room (Classic)

Family Triple Room (Classic)

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

Double or Twin Room (Loch View )

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room (Loch View Room)

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room (Loch View Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double or Twin Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double or Twin Room, Accessible

  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Double Room (Classic)

Desk, iron/ironing board, free WiFi, bed sheets

Family Double Room (Classic)

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

About the area

Stranraer

Close to the beach.Your stay at this Stranraer hotel places you within a 10-minute walk of Stranraer Museum and Castle of St John. Also, Mull of Galloway Trail - North is within half a mile (1 km) and Castle Kennedy Gardens is within 6 miles (10 km).

What's nearby

  • Stranraer Museum - 6 min walk - 0.5 km
  • Castle of St John - 7 min walk - 0.7 km
  • Cairnryan Port - 7 min drive - 8.3 km
  • Cairnryan Stena Line Terminal - 11 min drive - 10.9 km
  • Castle Kennedy Gardens - 12 min drive - 8.0 km

Getting around

  • Stranraer Station - 5 min walk
  • Glasgow (PIK-Prestwick) - 71 min drive

Restaurants

  • ‪Hong Kong City - ‬4 min walk
  • ‪Henrys Bay House Restaurant - ‬9 min walk
  • ‪Bar Pazz - ‬6 min walk
  • ‪Custom House - ‬4 min walk
  • ‪Starfish Restaurant - ‬3 min walk

About this property

North West Castle Hotel

3-star eco-certified hotel with 2 restaurants
As a guest of North West Castle Hotel, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

An arcade/game room, gift shops/newsstands, and a garden are also featured at the eco-certified North West Castle Hotel. Self parking is free.

This 3-star Stranraer hotel is smoke free.

  • 73 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
North West Castle Hotel offers 73 accommodations with complimentary bottled water and bathrobes. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Stranraer hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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4.1 out of 5, Very good, 430 reviews
The price is CA $99
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Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 13 per person
  • 2 bars/lounges
  • 2 restaurants

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 13.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Castle North West
North West Castle
North West Castle Hotel
North West Castle Hotel Stranraer
North West Castle Stranraer
North West Hotel
West Castle
North West Castle Hotel Hotel
North West Castle Hotel Stranraer
North West Castle Hotel Hotel Stranraer

North West Castle Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 662 reviews
Rating 8 - Good. 217 out of 662 reviews
Rating 6 - Okay. 71 out of 662 reviews
Rating 4 - Poor. 28 out of 662 reviews
Rating 2 - Terrible. 7 out of 662 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, room comfort
A great hotel tucked away in Stranraer. We are regulars here now as we love the ambience, character and comfort of this hotel. The evening meal was superb with a good choice of menu. The room was spacious and luxurious and I always love a hotel with a bath!
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephen

Stayed 1 night in Dec 2024

6/10 Okay

C

Travelled with family
Liked: Cleanliness, staff & service
It was not what I was expecting especially for breakfast. You know when you get a feeling when walking into a room. It was like an atmosphere of someone dying. Google maps was taking me to the petrol station next door. I think I went on the wrong day. Not even customers are friendly booking in. Luckily it was just for one night
Stayed 1 night in Nov 2024

8/10 Good

Mrs P

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Great hotel
We have stayed several times before so appreciate the reassuring feeling of this old hotel. It was certainly the best place to sit out storm Darroigh! Slightly old fashioned but thats ok. Very clean. Only thing - reception staff did not smile, not welcoming, rather negative at enquiries eg a No without a polite ‘ Sorry’. Cleaning staff excellent & deserving.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joy

Had a very nice one night stay and will definitely return, Lovely big room, great undisturbed sleep, nice and warm with a lovely view. Thank You 😊
Stayed 1 night in Dec 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional hotel with quirks
Lovely traditional hotel…curling rink fab & great to sit in the alpine bar and watch it… Was last here 6 years sgo, games room still here which is great for families but could do with a wee upgrade , small soft-play area maybe handy and a few more family friendly games & change of seating & tables.. Rooms very spacious but lacking in modernisation same with bathroom's, very dated, however clean and tidy and nice view of loch ryan from our room… Breakfast was great, served to us in a lovely dining room..we helped ourselves to toast, juice and cereal…staff friendly and professional… Loads of carparking at front side and back The Ross bar is nicely decorated with plenty of tables and couches & chatty bar staff, actually loads of seating all around the hotel… Will be back and hopefully sooner than 6 years..need to try the pool next time…
View from room 68
Plenty of lovely christmas decorations up all over the hotel
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Curling rink below the hotel was a novel thing! EV charging in the car park for overnight (slower) charging was helpful.
Stayed 1 night in Nov 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing food. Lovely service. Great pool and jacuzzi comfy beds. Only thing i can say is maybe tge rooms need a re-vamp. Its quite dated. Still beautiful stay
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel with facilities
Hotel is lovely and rooms clean and basic for standard room. Food in restaurant was lovely however the breakfast on both days was terrible. Probably would not go back but only due to the terrible breakfast
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Polite staff and excellent breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Dave

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always great
Stayed 1 night in Oct 2024

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, friendly and knowledgeable staff. Great atmosphere and who wouldn’t love a hotel with a curling rink! Impressive.
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Stayed 1 night in Oct 2024

8/10 Good

Sandra, Ochiltree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, food and staff were excellent. Yes rooms and area are dated but all really clean. Could not fault anything about our short break and would book again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Martyn

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Pleasantly surprised
Friendly staff, very accommodating for our requests. Instant hot water was an absolute bonus for us. Rooms were spacious and clean. Pool, sauna, hot tub, gym and games room facilities are old but well equipped and in working order. Lovely art gallery and shop inside. We would absolutely return here 😄 only downfall was the room we were in didn't have a safety deposit box, which would have been helpful.
Stayed 4 nights in Sep 2024