Ratings based on 207 Guest Reviews
Hear it directly from our travellers
3.9 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Great little bargain, but not a hotel really...
Posted Mar. 25, 2024 on HotelsThis is an affordable, practical solution for a longer stay and should be accepted as such. Having said that, the suite had a useful kitchen with multiple burners, coffee pot, toaster and electric kettle as well as minimal cutlery and kitchen gear. Recent rehabs and nice materials and tidy bathroom, kitchenette, furnishings were nice. Super location! Quiet sidestreet with boulangeries, groceries, restaurants and the train station within minutes. The vibe is university student hostel, but even the hands off approach was fine. The staff were helpful when they were needed. No noise at all. I was very pleased overall. There were some loose faucets and some fix-it work to do, but that’s really not much to complain about. All easy fixes. I would stay here again alone, but it with my wife as this is very DIY hands-off. Not a hotel. A sublet mini studio apartment. As that, I still like it! Bargain!
by A traveller
Posted Jan. 25, 2024 on Expedia
Ok place. Convenient to center city and attractions
by A traveller
Posted Jan. 13, 2024 on Hotels
by A traveller
Straightforward, simple but comfortable
Posted Dec. 2, 2023 on HotelsA good place for simple and straightforward lodging. Not like a full service hotel but very adequate. Comfortable bed, spacious room, kitchenette with the necessary basic tools, small table and stools, bathroom with tub and shower, desk, TV, microwave, stove ( no oven). Quiet area, quiet clients, helpful desk attendants. Breakfast not included but available. Clothes washing machine available with token from desk. A light bulb was missing in the bathroom, the bathroom vent wasn’t working, but this was minor and didn’t affect our 3 night stay. Excellent location near all necessities + great shopping. 2 minutes from the main tram hub! If you’re ok without fancy lodging, this is great.
by A traveller
Posted Oct. 9, 2023 on Expedia
Not having a full time receptionist was poor service. They had nobody there for our check- in and gave us the wrong code to get in the front door. Then changed the code again and didn’t tell us. No remote for the tv, which we told
them about but they still never gave us. Just terrible response and communication.
by A traveller
Posted Sep. 24, 2023 on Hotels
by A traveller
Posted Sep. 20, 2023 on Expedia
Studio was surprisingly big ,well catered for kettle, coffee maker, plates, crockery ,fridge , a hob and a microwave. Nice towels in the bathroom good size bath but no plug provided so no bath but good shower.
A few of the wall plugs in the bathroom not well fitted and should be adressed as could be dangerous.
No aircon but fan provided
Receptionists were very friendly so for the price its a perfect solution while visiting strasbourg as hotels are v pricey. Petfect location in a quiet side road
by A traveller from PORT ST LUCIE
Posted May 19, 2023 on Expedia
Despite instructions saying checkin started at 3, we arrived at 3 to find a sign saying reception closed at noon on Saturday & would reopen on Monday. Apparently we were supposed to have received an email giving us an entry code & a code for a lockbox with the key to the room.
A French couple had the same problem and were able to reach someone who spoke English who gave us the information we needed.
Got to the room to find that the metal strip between the hall & the bathroom was loose with screws sticking up, the lights in the hallway & over the sink didn’t work, the small table was unstable, and dirty dishes & glassware. There was no one to talk to until Monday morning.
On Monday we complained. Receptionist was very sympathetic & helpful. She offered us free breakfast for one day, confirmed that no email was sent & apologized. We said we would prefer an upgrade to breakfast, but she said the hotel was very full & that might not be possible. She would send the technician to repair everything except the light over the sink-they were out of bulbs and couldn’t get more. As the technician was busy with emergencies,
we were ultimately given the same room on another floor where everything except the light over the sink worked, but there was a piece of broken particle board near the bathroom sink. Both rooms had a water heater above the toilet that was a hazard.
We have enjoyed other Sejours, but we would never stay here again & rec others avoid despite great location.
by A traveller
Posted Apr. 18, 2023 on Hotels
by A traveller
Don’t believe the photos!
Posted Sep. 20, 2021 on HotelsPros:
1. Central, easily walkable to all central sights
2. Cheap
3. Staff friendly
4. Kitchen facilities
Cons:
1. Does not look like the photos at all!
2. Pillows very uncomfortable
3. No air con, a small fan in the room which was not enough
4. Not enough plugs - particularly no plugs in kitchen area so we ended up having to boil the kettle on the floor and use the coffee machine on the floor plugged in next to the bathroom
5. No housekeeping so you have to empty your own rubbish at the end of the stay
6. No safe and the door lock was dodgy
Overall it’s basic, student accommodation. We thought we were booking a serviced apartment which was definitely not the case.
