Note fondée sur 897 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
L hôtel était calme la nuit .. le personnel était très gentil
Commentaires de Gestion de l’hôtel
6 août 2024 par H Patel., Gestion de l’hôtel
Thank you for taking a few moments to share your experience with me. I was sorry to hear this stay did not meet or exceed your expectations. We pride ourselves on making our guests comfortable during their stay and I apologize this did not occur during your visit. Because We have a shortage of employees, and it is very hard to get hard working employees as well. Also, we are in the process of major renovation as well. We do apologize for any inconvenience. hope we have the opportunity to serve you again should your travels bring you through the area again.
par un voyageur
Bon établissement
Publié le 12 oct. 2019 sur HotelsHôtel au standard nord-américain propre et confortable. Grande chambre spacieuse et propre. Personnel d'accueil serviable et sympathique. Bon établissement.
Commentaires de Gestion de l’hôtel
14 oct. 2019 par General Manager, Gestion de l’hôtel
Dear Elisabeth,
It's always a pleasure hearing from our guests. We're glad our attention to cleanliness and service impressed you, and we hope to see you again soon.
par un voyageur de Canada, Ottawa
Bel hôtel
Publié le 14 oct. 2017 sur ExpediaJ'ai beaucoup aimé la gentillesse du monsieur. Je suis arrivé à 04:00am venant du Canada. Il m'a recommandé de garder le lit jusqu'à 12:00 !
Il faut donner une bonne direction sur le Site. Exit 31 South c'est la meilleure sortie pour arrive à l'hôtel
Commentaires de Gestion de l’hôtel
20 oct. 2017 par H patel, Gestion de l’hôtel
Thank you for taking a few moments to share your experience with me. Our customer's feedback is instrumental in our efforts in meeting and exceeding our guest expectations on a consistent basis. I was sorry to hear that we fell short of this during your stay.
par un voyageur de Ft Pierce
Publié le 19 sept. 2024 sur Expedia
Conveniently located for my needs, clean rooms and friendly staff. Great breakfast options.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Maribel! Thank you for your wonderful review! We're glad to hear that our convenient location, clean rooms, and friendly staff contributed to your enjoyable stay. It's great to know you also appreciated our breakfast options. We hope to welcome you back soon!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Trent! We sincerely appreciate your 4/5 rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.
par un voyageur de Ft Pierce
Publié le 19 sept. 2024 sur Expedia
Breakfast included, clean rooms, quiet area
Commentaires de Gestion de l’hôtel
19 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Maribel! Thank you for your positive feedback! We're delighted to hear that you enjoyed the breakfast, found the rooms clean, and appreciated the quiet atmosphere. We look forward to welcoming you back for another great stay!
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Markus! We strive to provide a positive experience for all of our guests, and we apologize if we fell short during your visit. If there are specific aspects of your stay that you would like to bring to our attention, we would appreciate more details so that we can address them and make improvements where needed.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Overall this was a pretty decent place to stay however, we noticed a spider infestation just the first hour of being there. While taking a shower there was one on the ceiling which was fine when we thought it was a one- off thing however, there ended up being several more throughout our stay.
We were also in a room adjacent to the highway and the noise was excruciatingly loud making it not only hard to fall asleep but to stay asleep as well.
Last night in the room to the right of us there was also some sort of party going on and it was evident drugs and alcohol were involved and i came extremely close to calling the police.
The facility does a decent job making it look nice on the service but i don’t think i would stay there again.
Commentaires de Gestion de l’hôtel
15 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Whitney! Thank you for your honest feedback and for rating us 6/10. We regret to hear about the spider infestation and noise disturbances during your stay. These are not the experiences we aim to provide, and your concerns will be addressed with our maintenance and housekeeping teams to ensure that such issues are resolved promptly. We also apologize for the disruptions from neighboring rooms. We take guest comfort and safety seriously and will review our noise control measures. Should you reconsider staying with us, we would be more than happy to ensure a more pleasant experience.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Juan! Thank you for giving us a 4/5 rating! At our hotel, we strive to provide excellent service and a comfortable stay for our guests. If there is anything specific that we can improve upon to earn a full 5-star rating from you, please do not hesitate to let us know. We hope to see you again soon.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Pleasantly surprised. Clean and comfortable. Ok conti bfast.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par CC - Guest Relations Manager, Gestion de l’hôtel
Hi Robert! Thank you for your feedback! We’re glad to hear you were pleasantly surprised by the cleanliness and comfort of your stay. We appreciate your input on the continental breakfast and will use it to make any necessary improvements.We look forward to hosting you again in the future!
