Note fondée sur 74 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2022 sur Expedia
Apparemment de 2 chambres très bien situé et très confortable. Le proprio a répondu rapidement à nos demandes.
Seuls points négatifs: 3 airs climatisés portatifs bruyants et nous ne pouvions pas ouvrir les fenêtres.
Le propriétaire nous a dit avoir prévu remédier à cela.
Je recommande sans hésiter cet appartement.
par un voyageur
Publié le 17 juill. 2022 sur Hotels
par un voyageur
Publié le 30 sept. 2023 sur Hotels
par un voyageur
Publié le 1 sept. 2023 sur Expedia
par un voyageur
Publié le 26 août 2023 sur Expedia
I had a really bad experience. Check-in information wasn’t provided until 4:15 when it had previously been said that it would be at 3pm. When I arrived I discovered that the bed was broken- the bed frame was broken and the bed sagged to the point you could not sleep on it. When I informed them, it took 2 hours for them to look at it and get back to me, at which time they said it couldn’t be fixed and there were no other rooms available. They said I needed to sleep on the fold-out couch in the room. This fold out was extremely uncomfortable with a very thin mattress. I ended up having to pull the mattress off the bed and sleep on the floor. When I communicated this, I was told a discount would be applied which will take 2 weeks to arrive. I believe I should have been refunded the entire cost. It is unacceptable to have a hotel room without a bed.
par un voyageur de Wakefield
Publié le 18 août 2023 sur Expedia
par un voyageur
Publié le 1 août 2023 sur Expedia
The beds were terrible.
Commentaires de Gestion de l’hôtel
4 août 2023 par fs, Gestion de l’hôtel
Dear Kelli, Thank you for taking the time to share your experience with us. We sincerely apologize for any inconvenience you encountered regarding the mattress in your room. We hope to welcome you back. Warm Regards, FS - VP of Operations
par un voyageur
Publié le 26 juill. 2023 sur Expedia
Amazing property! We highly recommend. We will be booking again. Great location. Fabulous service.
Commentaires de Gestion de l’hôtel
4 août 2023 par FS, Gestion de l’hôtel
Dear Kim, thank you for the 5/5 review. We look forward to welcoming you back. Warm Regards, FS VP of Operations.
par un voyageur
Location Location Location....is everything!
Publié le 7 juill. 2023 sur HotelsDirections to the suite were poor and finding the suite proved to be even more difficult. Walking the street helped immensely and by a process of elimination found the single door entrance to our suite. Very small sign on the door indicated such. The door had a very large circular hole in it and not sure why!!!! Once inside and up 21 steps the apartment itself was disappointing as we mentally compared the website pictures with the present reality. The two images didn't jive. Nothing wrong with retro furniture if in good shape, functioning well, and all the pieces there. Bathrooms were tiled nicely but the one shower faucet needed repair to keep it securily fastened on the wall. Very poorly appointed kitchen so bring cooking utensils. The TV was a huge issue with texts of apologies but no one ever came to the suite to assist with this amenity that didn't work. The windows did not open so the noisy air conditioner HAD to be on at all times making it difficult to hear conversations.
The very best feature was the downtown location.....especially after the pub below closed.
.
Commentaires de Gestion de l’hôtel
4 août 2023 par fs, Gestion de l’hôtel
Dear Douglas, Thank you for choosing to stay with us, and delighted to hear you loved the location of the property. We appreciate you sharing your comments. We are grateful for your feedback and hope to have another chance to welcome you on a future visit. Warm Regards, FS - VP of Operations
par un voyageur
Publié le 24 juin 2023 sur Expedia
Great location and under the new management it seems that a thorough deep cleaning has been done. It is noisy from the bar below at closing time so be prepared for that if you choose to stay here. Perhaps a stove top kettle to boil hot water for tea would be nice.
Commentaires de Gestion de l’hôtel
28 juin 2023 par fs, Gestion de l’hôtel
Dear Carolyn, thank you for sharing your feedback and the 5/5 rating. I am delighted you had a wonderful stay. I have forwarded your comments regarding a stovetop kettle to our team for future consideration. Thank you again for staying with us and we hope to welcome you back soon. Warm Regards, FS - VP of Operations
