Note fondée sur 664 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 mars 2020 sur Expedia
Commentaires de Gestion de l’hôtel
16 mars 2020 par Tracy Barnett , Gestion de l’hôtel
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
par un voyageur
Great hotel. Would stay again
Publié le 12 mars 2020 sur HotelsGreat staff. Lovely hotel. Sauna and changing rooms needed a bit of a clean
Commentaires de Gestion de l’hôtel
13 mars 2020 par Tracy Barnett , Gestion de l’hôtel
Thank you for your comments,
We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
par un voyageur
Birthday weekend away
Publié le 10 mars 2020 sur HotelsLovely hotel, room was nice a size and had everything you needed in it. The food was amazing and the staff were lovely. There was a small issue with our bill at check out but that was resolved quickly and easily which was great! Would stay again and recommend to others.
Commentaires de Gestion de l’hôtel
11 mars 2020 par Tracy Barnett, Gestion de l’hôtel
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
par un voyageur
OK for a one night stay
Publié le 22 févr. 2020 sur HotelsHotel was fine for a one night stay. I arrived late and there waa lota of free parking and the reception was well signposted. The lady at check in couldn't have been more friendly or helpful.
The restaurant and bar close very early which I thought was unusual. I arrived at 9pm and there was nowhere to get food other than the Sainsbury's supermarket approximately 5 miles away.
Room was OK - very tired/dated but OK for one night.
I didn't use the gym or leisure facilities as I arrived too late and had to leave early the next day. Express checkout option was good.
Commentaires de Gestion de l’hôtel
24 févr. 2020 par Tracy Barnett , Gestion de l’hôtel
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. I do apologise that not all aspects of your stay met your expectations. I have passed your comments onto the relevant departments. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
par un voyageur de coventry
Publié le 16 févr. 2020 sur Expedia
very clean and tidy hotel.in a good location and quite.swimming pool big ,but gym and jacuzzi a little on small size
Commentaires de Gestion de l’hôtel
17 févr. 2020 par Tracy , Gestion de l’hôtel
Thank you for your comments,
We are delighted you enjoyed your stay with us here at the Ettington Chase Hotel. We hope to welcome you back to the hotel soon.
Tracy Barnett
Sales Office Manager
par un voyageur
Just an ok hotel
Publié le 9 févr. 2020 sur HotelsSpacious Public areas that are generally well maintained. Room was quite tired and needed some work - especially in bathroom.
Also mould around window in room.
Didn't ear dinner there but breakfast was disappointing and definately not worth £10.
Overall, an ok hotel, not 4* standard.
Probably better ones available in Stratford area
Commentaires de Gestion de l’hôtel
9 févr. 2020 par t, Gestion de l’hôtel
Thankyou for your comments we will deal with the negative points
par un voyageur
Very good
Publié le 5 févr. 2020 sur HotelsProfessional and lovely staff
Commentaires de Gestion de l’hôtel
6 févr. 2020 par Operations manager, Gestion de l’hôtel
Thank you for submitting a review of the Ettington Chase. We are pleased that you enjoyed your stay with us and appreciate your feedback of our staff
par un voyageur
Another pleasant trip to the Chase
Publié le 21 nov. 2019 sur HotelsWe enjoyed another pleasant stay at the Ettington Chase. Comfortable facilities and a great breakfast.
Commentaires de Gestion de l’hôtel
22 nov. 2019 par Tracy Barnett, Gestion de l’hôtel
Thank you for your comments,
We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. We do hope to be able to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
par un voyageur
Publié le 18 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Tracy Barnett , Gestion de l’hôtel
Thank you for your review,
I do apologise that your stay did not meet your expectations on this occasion. We do hope to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager
par un voyageur
Publié le 18 nov. 2019 sur Expedia
Very slow restaurant service (45 mins wait for mains ) and the food was cold - only ate there on the first night. I think there were staffing problems. The breakfast buffet was very good
The safe door was broken in the room, it was reported just after check in, but not fixed during our stay (3 nights), nor was an alternative room offered.
We were offered use of the Hotel safe but that is not very convenient
The room, staff and and facilities are good, and it is a great location for Stratford, Warwick and the Cotswolds
I would definitely stay again but think twice about eating there
Commentaires de Gestion de l’hôtel
21 nov. 2019 par Tracy Barnett, Gestion de l’hôtel
Thank you for your comments,
We are pleased to hear you enjoyed your stay with us here at the Ettington Chase Hotel. I have passed all of your comments onto the relevant departments to be looked into. We do hope to be able to welcome you back to the hotel in the near future.
Tracy Barnett
Sales Office Manager