Note fondée sur 892 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par vg, Gestion de l’hôtel
Dear Yanis,Many thanks for your great 10/10 review! We hope to welcome you back to the hotel again soon!
par un voyageur
Ville de Shakespear
Publié le 12 mai 2019 sur HotelsAccueil agréable, check-in rapide, chambre propre.
Buffet du petit-déjeuner complet et très bon. Personnel disponible.
La piscine est grande et propre, sauna et hamam un grand plus.
Grand parking gratuit
par un voyageur
Publié le 9 oct. 2018 sur Hotels
par un voyageur
Très bon hôtel très bonnes vacances
Publié le 31 mars 2018 sur HotelsTrès bel et bon hôtel
Petits déjeuners copieux et bons
L'accès piscine sauna hammam est un vrai plus.
Parking gratuit .
Je recommande
Commentaires de Gestion de l’hôtel
4 mai 2018 par Levi Bailey, Gestion de l’hôtel
Nous vous remercions pour votre commentaire suivant votre visite a Stratford Manor. Nous sommes ravis que vous ayez apprecier votre sejour et votre commentaire concernant le petit dejeuner a ete transmis a notre Chef.
Cordialement
par Fred de La Teste de Buch
Publié le 27 mai 2016 sur Hotels
Un peu bruyant cause route passante
par un voyageur
Publié le 2 oct. 2024 sur Hotels
staff very friendly and helpful, provided bus timetables and maps without being asked, breakfast was very good too
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Loanne, Gestion de l’hôtel
Dear Pearse, Many thanks for the feedback. We are delighted to hear that you had a fantastic breakfast experience and that our Reception Team went above and beyond! I shall ensure that your kind words are passed onto the rest of the team and we look forward to seeing you again soon. Many thanks!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Room was a bit dated.
Reception staff were helpful.
Sauna was not hot enough for my preference, but the steam room was nice.
Lots of parking available.
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Loanne, Gestion de l’hôtel
Dear Satu, Thank you for the feedback. We are delighted to hear that our fantastic Reception Team were able to help with any queries! I shall ensure that your feedback regarding the sauna is passed onto our Spa & Leisure Manager. Our Maintenance Team shall also be made aware of the dated room. We look forward to seeing you again soon. Many thanks!
par un voyageur
Publié le 30 sept. 2024 sur Hotels
It was my 50th wedding anniversary weekend nice to chill
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Loanne, Gestion de l’hôtel
Dear Kathleen, Thank you for the feedback. We are delighted to hear that you had a fantastic 50th wedding anniversary. We look forward to seeing you again soon, many thanks!
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Some of the staff members were not helpful. We had long journeys to get to the hotel and asked to order some food before the restaurant closed, but they said they couldn't do that. I thought this hotel was a four-star hotel? They don't even have room service, and breakfast had limited choices. Additionally, the coffee machine was broken.
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Loanne, Gestion de l’hôtel
Dear Hikaru, Many thanks for the feedback following your recent stay. We are sorry to hear that you felt some staff members were unwelcoming and unhelpful. I shall ensure that your feedback following our restaurant and lounge last ordering times are passed onto our Food & Beverage Manager. Our Breakfast Manager shall also be made aware of the broken coffee machine. Unfortunately we don't provide Room Service, however guests are welcome to make an order with either our Reception or Bar Team who will then ring the guests room to make them aware that their food is ready. We appreciate all the feedback that is provided and we hope that you will consider staying with us again so we can restore your faith in Stratford Manor. Once again, many thanks!
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Loanne, Gestion de l’hôtel
Dear Ruth, Many thanks for the feedback. We are delighted to see that you had an excellent experience. We look forward to seeing you again soon, many thanks!
