Note fondée sur 4 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
5,0 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Perfect group holiday home.
Publié le 10 mai 2024 sur HomeAwayThe host is very helpful and the location is gorgeous
par un voyageur
Theatre weekend
Publié le 9 déc. 2022 sur HomeAwayThe property was fine. 11 of us stayed for two nights so that we could meet up and see an RSC show. We had everything we needed and it was just a short drive into Stratford upon Avon.
My only two negatives were the amount of paperwork I was sent prior to our arrival and an inflexibility over check in time.
The 7 emails containing information, instructions and forms to fill in could easily be consolidated into one document of instructions to be left at the property and one form to fill in rather than all the emails and attachments with wild colours and font sizes. There was no lack of communication, it was just rather full-on and I found that a bit stressful when we were staying for less than 48 hours.
We were asked to check in at 2.30 on Friday and since we were all working that was not easy. I asked for a later check in and it was made clear that would not be convenient. In the end my niece took time off work to get there by 3.00, but to be honest I've never experienced this before - normally there's just a key safe and instructions which is much easier and means you can turn up when it suits you.
Anyway, the weekend was good and the property was nice, clean and suited us all very well. The people I met at check out were charming and I really would recommend this accomodation - especially if they can streamline their paperwork! :)
Commentaires de Gestion de l’hôtel
12 déc. 2022 par VrboOwner, Gestion de l’hôtel
A very big thank you for staying with us, we are so pleased you really enjoyed the lodge and the facilites and location and it worked very well for your group
and lovely to hear you would recommend us.
For commuication we are there every stop of the way in helping you plan your stay. We do meet with guests for a checkin rather than as you say just leaving guests to find there own way into a venue they have never stayed before. We do this because we care about groups rather than just find the key.
paper work before your stay is also to help with different aspects
like hot tub information, guest list, bedroom layout you require, taxi numbers etc so all the information we supply you have in advance rather than waiting until you get to the venue. also rather than leaving a file which other people have touched and used you get your own copy of the information in advance.
It was lovely to meet your group and you were wonderful guests
We take care and pride of our cottages and it was wonderful to have you all stay and your always welcome back....
par un voyageur
Nice Stay
Publié le 21 sept. 2022 sur HomeAwayWe enjoyed our stay at this house. Spacious and clean with plenty of parking. Communication was good throughout and the check in/check out was well organised. Being able to select whether to have the beds as doubles or singles makes the accommodation very flexible.
par un voyageur
Perfect holiday retreat
Publié le 5 mars 2022 sur HomeAwayGreat location, near enough to Stratford upon Avon to take advantage of everything on offer but remote enough for a peaceful stay.
The check in team were lovely, gave us all yhe information we needed to enhance our stay.
The 3 cottages were perfect for our family, there was room for us all to get together for fun and food . The hot tub was perfect for all.
