Note fondée sur 299 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Samantha - Duty Manager, Gestion de l’hôtel
Good morning David. Thank you for taking the time to review our hotel, and for giving us a great score! Have a great day. Kind regards.
par un voyageur
Publié le 18 sept. 2024 sur Hotels
Did have hot water for nearly a whole day which one it was my birthday and two ment we couldn’t use the spa in our room.. there was two lights that needed changing as when you dim them they started to flicker real bad! Both mornings we got woken up by workers and power tools. Other than that the staff was nice, friendly and accommodating. Got offered a discount for the no hot water issue, other than that the area was lovely! Weather was good, and price was good. Thanks for having us.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Samantha - Duty Manager, Gestion de l’hôtel
Good morning Kayla. Thank you for taking the time to review our hotel. We are sorry to hear your stay wasnt perfect, and enduring the unfortunate time of us having some renovations done. But we are glad that other than that, the rest of your stay was enjoyable. We hope to see you back again one day, as I'm sure these issues would not be a problem again! Hope you have a great day. Kind regards,
par un voyageur
Publié le 31 août 2024 sur Hotels
The rooms are tired but overall good value
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Samantha Jones - Duty Manager, Gestion de l’hôtel
Hi David. Thank you for taking the time to review our hotel. We know our rooms are tired, but they are being renovated very shortly. Hope to see you back again one day! Kind regards,
par un voyageur
Publié le 20 août 2024 sur Wotif
Good budget friendly accommodation.
Commentaires de Gestion de l’hôtel
22 août 2024 par Samantha Jones - Duty Manager, Gestion de l’hôtel
Good morning. Thank you for taking the time to review our hotel. We are glad you enjoyed your stay with us. Have a great day! Kind regards,
par un voyageur de Evanston Park
Publié le 11 août 2024 sur Wotif
Super friendly staff, the room was very clean, very comfortable and the breakfast was an added bonus.
Commentaires de Gestion de l’hôtel
15 août 2024 par Samantha Jones - Duty Manager, Gestion de l’hôtel
Hi Jodie. Thanks for taking the time to review our hotel. We are happy to hear you totally enjoyed your stay with us. Thanks for the high rating! Hope to see you back again one day. Regards,
par un voyageur
Publié le 11 août 2024 sur Expedia
Good value for money and reasonably comfortable
Commentaires de Gestion de l’hôtel
11 août 2024 par Samantha Jones - Duty Manager, Gestion de l’hôtel
Good afternoon. Thank you for taking the time to review our hotel. We appreciate the high rating, and hope to see you back here again one day. Kind regards.
par un voyageur de Banksia Grove
Publié le 5 août 2024 sur Expedia
Only thing it needs is better parking and it is very tight even with a small car
Commentaires de Gestion de l’hôtel
7 août 2024 par Samantha Jones - Duty Manager, Gestion de l’hôtel
Good morning. Thank you for taking the time to review our hotel. Parking is definitely an issue here, but unfortunately there is no room anywhere else to have more/better parking. But we do appreciate the feedback, and the excellent rating you gave us. Have a great day!
par un voyageur
Publié le 16 juin 2024 sur Wotif
The spa was a nice option. The breakfast items were not renewed on the first morning despite the "please make up my room" sign, but were on the second morning.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Samantha Jones - Duty Manager, Gestion de l’hôtel
Good morning Ian. Thankyou for taking the time to review our hotel. We are sorry you missed out on the breakfast boxes on one of your mornings, and have spoken to our housekeeping staff, to make sure this doesn't happen again. Have a great day !
par un voyageur
Publié le 31 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juin 2024 par Samantha Jones - Duty Manager, Gestion de l’hôtel
Hi Julie. Thank you for taking the time to review our hotel. We are thrilled to receive a high rating. Hope to see you again one day.
par un voyageur
Publié le 28 mai 2024 sur Wotif
I thought the guy cleaning the car parking area could have left my parking g area or done it quickly as I waited ten minutes He proceeded to squirt dirt from pressure cleaner over my car which he did wash off after I complained
Commentaires de Gestion de l’hôtel
30 mai 2024 par Samantha Jones - Duty Manager, Gestion de l’hôtel
Good morning Helen.Thankyou for reviewing our hotel. We do apologise for the inconvenience it caused you, while our maintenance team were cleaning the driveway. We have taken this information on board, and have spoken to our maintenance team about this, to try and make it less disturbing to our guests next time.
