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The Highland Hotel by Compass Hospitality

3.0 star property
Enjoy the free parking at this 3-star Strathpeffer hotel

Choose dates to view prices

Photo gallery for The Highland Hotel by Compass Hospitality

Front of property
Lounge
Interior
Superior Twin Room
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Bay Highland Hotel, Strathpeffer, Scotland, IV14 9AN
  • Strathpeffer Pavilion
    ‪4 min walk‬
  • Strathpeffer Pump Room
    ‪10 min walk‬
  • Falls of Rogie
    ‪5 min drive‬
  • Inverness (INV)
    ‪32 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Scenic View

Desk, iron/ironing board, bed sheets

Twin Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room

Desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room with Scenic View

Double Room with Scenic View

Double Room with Scenic View

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

About the area

Strathpeffer

In Strathpeffer .You'll be steps from Upper Pump Room and a 5-minute walk from Strathpeffer Pavilion. Also, Strathpeffer Pump Room is within half a mile (1 km) and Blackmuir Wood is within 2 miles (3 km).

What's nearby

  • Strathpeffer Pavilion - 4 min walk - 0.4 km
  • Strathpeffer Pump Room - 10 min walk - 0.9 km
  • Highland Museum of Childhood - 3 min drive - 2.0 km
  • Castle Leod - 3 min drive - 1.8 km
  • Falls of Rogie - 5 min drive - 5.2 km

Getting around

  • Dingwall Station - 8 min drive
  • Inverness (INV) - 32 min drive

Restaurants

  • ‪Cookies chinese - ‬8 min drive
  • ‪Glenord Distillery Visitor Centre - ‬10 min drive
  • ‪Cononbridge Chinese Takeaway and Chip Shop - ‬13 min drive
  • ‪Strathpeffer Old Station - ‬10 min walk
  • ‪Tarvie Services - ‬8 min drive

About this property

The Highland Hotel by Compass Hospitality

Enjoy the free parking at this 3-star Strathpeffer hotel
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Highland Hotel by Compass Hospitality also features a terrace and a garden. Limited free parking is available on a first-come, first-served basis.
  • 131 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Terrace
  • Garden
  • Bar or lounge
  • Dining venue
The Highland Hotel by Compass Hospitality offers 131 accommodations with coffee/tea makers and hair dryers. Cable television is provided.

Bathrooms include bathtubs or showers. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English

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Front of property - evening/night

The National Hotel

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, 114 reviews
The price is CA $139
CA $167 total
includes taxes & fees
May 12 - May 13
The National Hotel

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Accessibility

  • No elevator

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.0 for adults and GBP 6.0 for children
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. Cashless payment methods are available for all transactions.

Property is also known as

Highland Hotel Strathpeffer
Highland Strathpeffer
The Highland Hotel
The Highland Hotel by Compass Hospitality Hotel
The Highland Hotel by Compass Hospitality Strathpeffer
The Highland Hotel by Compass Hospitality Hotel Strathpeffer

The Highland Hotel by Compass Hospitality Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 149 out of 485 reviews
Rating 8 - Good. 178 out of 485 reviews
Rating 6 - Okay. 85 out of 485 reviews
Rating 4 - Poor. 47 out of 485 reviews
Rating 2 - Terrible. 26 out of 485 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Marcin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Building itself looks very nice but definitely needs upgrades. First thing we've noticed was old single glazed windows without possibility to lock them. Cups was dirty with hair inside and spoons in the room looks like someone licked and left them on the table. Another thing is tiny radiators in such a big room. There is not a chance to heat the room with them. We needed to ask for additional heater which have been provided (small oil electric heater) but didn't make much difference as we woke up with ice on the window inside the room. Restaurant food... Well not much choice but dinner wasn't bad but breakfast... Don't know where to start. Barely few guests in there yet food lukewarm, dirty jugs, hairs on the food, coffee jugs empty and the guy who seems to be responsible for all the food served looks like he couldn't be less bothered. Only good thing in this place is attitude of receptionists. Both of them was really helpfull. Do we come back? Not.
Stayed 3 nights in Jan 2025

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Julie

Travelled with partner
Disliked: Amenities, property conditions & facilities
We were given a pokey little room, (really small not enough seats) not as advertised on the website. The bathroom was from the 1970s, there was no TV,the telephone was unplugged. When we plugged it in it still didn’t work. The room smelled of mothballs with old fashioned furniture. As the phone didn’t work My husband had to go down to reception to complain about the lack of a TV. He was given another room key so we moved. This room was bigger and more modern with an updated bathroom. Although more up to date , some of the furniture was worn out- 2 chairs especially were totally worn out on the seat /back. To top it all, when we put the TV on, the reception was soo bad we could only get to watch 1 channel as every other channel froze/pixelated!
Stayed 1 night in Dec 2024

8/10 Good

Violet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location

Always comfortable
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, room comfort

Overnight stay

Staff were friendly and service was good from them ,room was a bit dated but warm and comfortable
Stayed 1 night in Dec 2024

8/10 Good

RODGER

Travelled with partner
Liked: Cleanliness
.
Stayed 1 night in Dec 2024

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

comfortable, we have visited several times this year.
Stayed 2 nights in Nov 2024

6/10 Okay

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fixed menu and set price. Only two options, chicken or haddock. Need more options.
Stayed 1 night in Oct 2024

4/10 Poor

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Business traveller
Liked: Staff & service, room comfort

Highland stay

Nice stay very comfortable though could do with a revamp a bit expensive for what we got
Stayed 4 nights in Jul 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Highlander

Comfortable and convenient. Dining options within are limited, but other options are available. Special mention for Murray, the night porter, who dealt very efficiently and effectively with a crowd of exceptionally noisy and unruly Chinese students whom were partying into the early hours. Top marks Murray !
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable room

Comfortable room with excellent view of the main street of Strathpeffer
Stayed 3 nights in Oct 2024

10/10 Excellent

Laurie

Stayed 4 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ellie

Stayed 2 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Liked: Cleanliness, staff & service
Disliked: Room comfort

Faded splendour undergoing transformation.

The hotel's position overlooking the spa and its gardens is fabulous, and the public rooms present a beautiful Victorian ambience. Despite a restricted evening menu, the dining room served superb food, and the staff provided excellent service. This was a very positive aspect of my stay. When one arrives late during the weekend, car parking problems arise, as I experienced last Saturday when all regular parking spaces were occupied. This forced me to park on a grass verge within the premises. On the negative side, the central heating in the allocated room did not work, so the hotel manager switched rooms for me. Further, as an arthritic 84-year-old with a bed that was as hard as a rock to sleep on, the experience was most uncomfortable. However, I understand the hotel is undergoing a comprehensive upgrade. I am confident that the result will be excellent and the Highland Hotel will return to its former glory.
Stayed 2 nights in Sep 2024

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities, room comfort
Just stayed for one night, room was freezing had to ask for a heater, right next to a squeaky hall door which opened every 20 minutes, mould all around the bath. The receptionist was lovely but needs updated window sills were crumbling.
Stayed 1 night in Oct 2024

8/10 Good

Werner

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

gillian

Travelled with family
Liked: Amenities
Lovely overnight stay. Used a lot for coach trips. Really large room and great breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Eileen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John Michael

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Reception staff friendly. Downstairs area was large with plenty of seating. Room was a disappointment. Kettle not working, cups and spoons only rinsed, still had tea stains. Towels had holes. Mildew around taps, fittings and shower head. Toilet not properly cleaned and light pull cord filthy. Top and bottom of bathroom bin dusty and dirty. Curtain linings were ripped and lampshade trimming coming off.
Stayed 3 nights in Sep 2024