Note fondée sur 77 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,1 sur 5
3,4 Propreté de la chambre
3,4 Service et personnel
3,0 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 28 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Manager, Gestion de l’hôtel
Hello Sara,We're glad to hear you enjoyed your stay with us! If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back soon to create an even better experience for you.
4 sur 5
par un voyageur

Publié le 24 août 2024 sur Expedia
Property is clean but not as nicely decorated or updated as it looks in pictures. Room had a working microwave, refrigerator, a fan in the bathroom, a working toilette and a bathtub that doesn’t get flooded which nowadays even reputable expensive hotels lack. It is nice that the sink is outside the room where bathtub and toilette are located. Great when sharing the room with other people. It has a table with two chairs to sit down and eat. It served its purpose for a one night stay to attend event.
Commentaires de Gestion de l’hôtel
27 août 2024 par Manager, Gestion de l’hôtel
Hello Mary, We are glad to hear you appreciated the functionality of the amenities in your room during your one-night stay with us. Your feedback on the layout and features is valuable and will be shared with our team for further review. We strive to offer a comfortable experience for all our guests and are pleased to have served you during your event attendance.
1 sur 5
par un voyageur

Publié le 19 août 2024 sur Expedia
I cancelled this reservation several times because of a family emergency and was told it was cancelled only to find out i was charged on my credit card
Commentaires de Gestion de l’hôtel
20 août 2024 par Manager, Gestion de l’hôtel
Hello Maria, We apologize for any confusion regarding your reservation. We recommend reaching out to our management team directly to further discuss the situation and address any billing concerns accordingly. Thank you for bringing this to our attention.
4 sur 5
par un voyageur

Publié le 5 août 2024 sur Expedia
Got into the room and cobwebs everywhere but overall was a nice room clearly had not been used in a while.
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Walker,We appreciate your feedback regarding the condition of the room and apologize for any inconvenience caused. We will address the cleanliness issues to ensure a pleasant stay for future guests. Feel free to reach out to management if you have any further concerns.
5 sur 5
par un voyageur

Publié le 1 juill. 2024 sur Expedia
the rate was good and the facilities worked.
Commentaires de Gestion de l’hôtel
4 juill. 2024 par Manager, Gestion de l’hôtel
Hello ROBERT,We are pleased to hear that you found our rates affordable and that the facilities met your expectations during your stay. Your feedback is valuable to us as we strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please feel free to contact our management team directly.
4 sur 5
par un voyageur

Publié le 5 juin 2024 sur Expedia
This is a dated property in the process of renovation. They have breakfast sandwiches and free coffee and sodas in the lobby. Beds were comfy, room was clean, price was reasonable. Took a lifetime for the hot water to get to the shower. Front office staff very accommodating.
Commentaires de Gestion de l’hôtel
9 juin 2024 par Manager, Gestion de l’hôtel
Hello sue,Thank you for sharing your feedback with us. We are glad you found our beds comfortable and enjoyed our complimentary breakfast options. We appreciate your kind words about our accommodating front office staff. We will share your comments with the team.
3 sur 5
par un voyageur

Publié le 24 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Hello David, We appreciate you choosing our hotel for your stay. If you have any feedback to share about your experience, please don't hesitate to reach out to us. We value your input and strive to improve for our guests' satisfaction.
1 sur 5
par un voyageur

Publié le 29 avr. 2024 sur Expedia
Going retro means more than paint on cinderblock and furniture bought as other hotels go out of business. It means art, it means shag rugs, it means memories of the past. They also charged me *six* deposits, almost caused a bank overdraft, I couldn't change hotels, the traffic at all hours was awful and you could hear it clearly in their rooms. Handicapped room was hardly sufficient, I felt trapped in miserable conditions plus there was no hotel restaurant anymore. There used to be. I had stayed there thirty-five years ago, I think the mattresses were the same ones. The only bright spot was the last who checked me out. I liked her. Not the gentleman who kept pacing all over and wouldn't listen to me when he was at the front desk.
Commentaires de Gestion de l’hôtel
1 mai 2024 par Manager, Gestion de l’hôtel
Hello Laura, We appreciate your detailed feedback and regret any inconvenience caused during your stay. Our team works hard to maintain a unique retro ambiance in line with our hotel's theme. Your comments regarding deposits and noise will be shared with the appropriate departments for review. We value your loyalty over the years and apologize for any dissatisfaction with the accommodations and facilities. Your kind words about our staff will be passed along for recognition. Thank you for taking the time to share your experience with us.
5 sur 5
par un voyageur

Publié le 12 avr. 2024 sur Expedia
Great stay
Commentaires de Gestion de l’hôtel
14 avr. 2024 par Manager, Gestion de l’hôtel
Hello Breigh,We are pleased to hear that you had a great stay with us! We strive to provide excellent service to all our guests and are thrilled to know you enjoyed your time at our property. If you have any further feedback or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future.
3 sur 5
par un voyageur

Publié le 21 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Manager, Gestion de l’hôtel
Hello Charles, We appreciate you choosing to stay with us. If there is anything we can do to improve your experience next time, please don't hesitate to contact us directly. We hope to welcome you back soon for a more enjoyable stay.