Note fondée sur 572 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024
Commentaires de Gestion de l’hôtel
23 sept. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Steve,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 17 août 2024 sur Expedia
The advertised included breakfast was lacking in options. Staff was friendly when approached.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Andrea,Thank you for your feedback. We’re glad to hear that our staff was friendly and accommodating. We apologize that the breakfast options didn’t meet your expectations. Your input is important, and we’ll use it to review and improve our breakfast offerings. We appreciate your comments and hope to provide a more satisfying experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 10 août 2024 sur Expedia
Restaurant down the road was nice, towels in the bathroom were dirty.
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thank you for your feedback. We're glad you enjoyed the nearby restaurant, but we're truly sorry about the condition of the towels in your bathroom. Cleanliness is essential to us, and we apologize for this oversight. We will address this with our housekeeping team to ensure it doesn’t happen again. We hope you'll give us another opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 8 août 2024 sur Hotels
Very nice staff
Commentaires de Gestion de l’hôtel
9 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tammy,Thank you for your lovely feedback! It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with us.Sincerely, Hotel Manager
par un voyageur
Publié le 6 août 2024 sur Expedia
Very nice people who run this hotel..
Commentaires de Gestion de l’hôtel
7 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dorothy,Thank you for your kind words about our staff! We're thrilled to hear that you had a positive experience with our team. We look forward to welcoming you back in the future!Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Room' s bathroom floor was not clean, towels looked worn and stained. Noice from main Street loud from traffic.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Asia,Thank you for your feedback. We're sorry to hear about the issues with the bathroom floor and towels, as well as the noise from the street. We strive to provide a clean and comfortable environment for our guests and will address these concerns with our housekeeping team. We appreciate your comments and hope to offer you a better experience in the future.Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Did not realize that tractor trailer trucks parked right by hotel...noisy when coming and going. Also, walls are very "thin".
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dennis,We're sorry to hear about the noise from the nearby trucks and the thin walls affecting your stay. We understand how important a quiet environment is for our guests, and we will look into ways to address these concerns. Your comments are valuable to us, and we hope to provide a more peaceful experience on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Brian,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Although the actual room was quite clean and did not smell. The main lobby, hallways and elevator smelled horrible and needed a good cleaning. The elevator was very dirty. There’s a very strong smoke smell as well through the halls and entrance. The front lobby door had a huge crack in it. The breakfast was very disappointing and sparse. Would not recommend or return.
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Marilyn,Thank you for your feedback. We're glad to hear your room was clean, but we apologize for the unpleasant odors and cleanliness issues in the common areas. Your comments about the lobby door and breakfast are also noted. We will address these concerns with our team to improve our facilities and guest experience. We're sorry we didn't meet your expectations and appreciate your honesty.Sincerely, Hotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Michael,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
