Note fondée sur 918 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 nov. 2024
The complimentary breakfast made this the added value for the stay. It has a nice hot tub and pool area perfect for relaxing after roaming the local wineries. In typical Hilton fashion, this hotel will stay on my go to list.
par un voyageur
Publié le 19 oct. 2024 sur Expedia
Since there is no service every day, I asked the front desk for trash bags. I was told no worries. She said that my trash would be collected and that I would have new ones upon my return. That was around 9:30 AM. We returned at 3:55. Now our smoke detector is chirping. I called down around 4 to report both. It's almost 4:20 and still waiting.
So a guy just came up not knowing anything about anything. Andres said he was here to fix my thermostat 😲😤🙄. Now he's getting trash bags, batteries, and a ladder.
Andres Came back with a ladder, wrong batteries, trash bags. I showed the guy how to take the battery out. He realized he had the wrong batteries. He told me that there was nothing he can do that he had to order parts. I said that "you can't leave it like this". He told me that I was rude 😡😤. We were then getting into it. I said that I was going to talk to the manager. He said, " Go ahead and cry to them". He wanted a confrontation. I WAS NEVER TREATED THIS BAD BY A HOTEL STAFF PERSON IN MY LIFETIME!
Finally, a guy Scott came up with the right battery. He was absolutely pleasant. However, he did not understand the smoke alarm. I actually went up the ladder and fixed it myself.
I HAVE YET TO RECEIVE AN APOLOGY!
Staying at the Fairfield’s at Marriott next year
par un voyageur
Publié le 15 oct. 2024 sur Expedia
V
par un voyageur
Publié le 13 oct. 2024 sur Hotels
par un voyageur
Publié le 13 oct. 2024 sur Expedia
Nice stay while my daughter participated in gymnastics camp. Everything we needed!
par un voyageur
Publié le 11 oct. 2024 sur Expedia
Everything was excellent. Only issue was the hot tub being down for a couple days. Picked the hotel for the hot tub, but things happen so I understand. Excellent staff!
par un voyageur
Publié le 9 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Clean, quiet, friendly staff and close to stores and restaurants
par un voyageur
Publié le 25 sept. 2024 sur Hotels
