Note fondée sur 709 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,6 Service et personnel
3,2 Confort de la chambre
3,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 déc. 2023 sur Expedia
par un voyageur de fayetteville, us St-Hyacinthe Quebec
Publié le 4 mai 2019 sur Expedia
Chambre propre,besoin de rafraichissement dans l'enseble.
Commentaires de Gestion de l’hôtel
4 mai 2019 par bj, Gestion de l’hôtel
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
Thank You,
Billie Jo
Front Desk
par un voyageur
Publié le 20 oct. 2024
Commentaires de Gestion de l’hôtel
25 oct. 2024 par Sam, Gestion de l’hôtel
Thank you for your feedback and for rating us 3 out of 5. We appreciate your honesty, as it helps us identify areas for improvement.I’m sorry to hear that your experience fell short of expectations due to issues with cleanliness, noise, and amenities. Your comments regarding the parking situation and room conditions are very concerning, and I assure you we will address these matters with our team.We hope to have the opportunity to improve your experience during a future stay. Thank you for sharing your thoughts with us!Warm regards,
par un voyageur
Publié le 25 août 2024
This a a very quaint hotel with in a short walk of Main Street. The rooms are clean and it’s very quiet and private. We stayed here for a spur of the moment weekend away and have nothing but nice things to say about the hotel and staff
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Sam , Gestion de l’hôtel
Thank you so much for your kind review! We’re delighted that you enjoyed your stay and found our hotel to be clean, quiet, and conveniently located near Main Street. It’s great to hear that your spur-of-the-moment getaway was such a positive experience, and we truly appreciate your compliments about our staff.We hope to welcome you back for another relaxing stay in the future!Best regards,
par un voyageur
Publié le 24 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 sept. 2024 par Sam , Gestion de l’hôtel
Thank you so much for your perfect 10 out of 10 rating! We’re delighted that you had such a positive experience with us. Your feedback truly motivates our team to continue delivering excellent service.We look forward to welcoming you back for another fantastic stay!Best regards,
par un voyageur
Publié le 23 août 2024 sur Expedia
Property is very convenient for my needs
Commentaires de Gestion de l’hôtel
23 août 2024 par sam, Gestion de l’hôtel
Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that our property met your needs and provided the convenience you were looking for. Your satisfaction is our top priority, and we’re glad we could make your stay a pleasant one.We look forward to welcoming you back in the future!Best regards,
par un voyageur
Publié le 11 août 2024 sur Expedia
Parking is not enough. We went to an event and returned at around 10:30pm and the parking lot was full 😓
Commentaires de Gestion de l’hôtel
17 août 2024 par sam, Gestion de l’hôtel
Thank you so much for your fantastic 5 out of 5 rating! We're thrilled to hear that you had a great stay and enjoyed your time with us. Your positive feedback means a lot to our team, and it motivates us to continue delivering excellent service.I apologize for the inconvenience you experienced with parking during your stay. We understand how frustrating it can be to return late and find the parking lot full, especially after attending an event.We are looking into ways to improve our parking situation to better accommodate our guests, particularly during busy times. Your input is valuable, and we appreciate your understanding.We hope to have the opportunity to welcome you back and provide a more seamless experience in the future.Best regards,
par un voyageur
Publié le 8 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par sam, Gestion de l’hôtel
hank you for taking the time to provide your feedback. I’m sorry to hear that your experience with us was less than satisfactory. We strive to make every stay enjoyable, and it’s clear we missed the mark during your visit.Your comments are important to us, and we’ll be using them to improve our services and facilities. If there’s anything specific you’d like to share that could help us enhance our guest experience, please feel free to reach out.We hope you’ll consider giving us another chance in the future to provide you with a better experience.Best regards,
par un voyageur
Publié le 7 août 2024 sur Expedia
Very clean. Looks like it was remodeled recently
Commentaires de Gestion de l’hôtel
17 août 2024 par sam, Gestion de l’hôtel
Thank you so much for your 5 out of 5 rating! We're delighted to hear that you found the room very clean and appreciated the recent renovations. Your positive feedback means a lot to us, and we’re thrilled that our efforts to enhance the property contributed to your enjoyable stay.We look forward to welcoming you back on your next visit!Best regards,
par un voyageur
Publié le 6 août 2024 sur Expedia
The floor was dirty
Commentaires de Gestion de l’hôtel
9 août 2024 par Sanesha RediResponse Specialist , Gestion de l’hôtel
Hello George,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Stroudsburg. I was disheartened to see your stay resulted in a 2/5 score. Please accept our apologies. You indicated that you were disappointed with the cleanliness of the floor which hindered you stay. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely, Sanesha Red Roof Management RediResponse Specialist
