Avis Phaedrus Living Luxury Suite Nicosia 503

Dear Elena, It was our pleasure to host you and we thank you for your feedback. We are sorry to hear that the property did not fully meet your expectations on this occasion as we always aim to provide the highest level of service to all of our guests. Further to our communication and to the unexpected issues that came up, we tried to resolve all the issues with the best possible way in order to assist you and ensure a more pleasant stay.Nevertheless, please rest assured that your comments have been relayed to the appropriate department and we will ensure that action is taken to prevent reoccurrence, as your feedback will help us to improve further. We hope to have the pleasure to welcoming you back in any of our properties and ensure to regain your trust. Kind regards,