Note fondée sur 919 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,1 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 oct. 2024
Commentaires de Gestion de l’hôtel
6 oct. 2024 par GM, Gestion de l’hôtel
Dear Brandon, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Candice Miller, GM
par un voyageur de BROOKVILLE
Publié le 1 oct. 2024
Commentaires de Gestion de l’hôtel
1 oct. 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur de longwood
Publié le 22 août 2024
Exceptional staff! Isabelle at front desk was extremely helpful and super sweet!
Commentaires de Gestion de l’hôtel
22 août 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur
Coming back soon!
Publié le 17 août 2024 sur HotelsParadise Found! Our stay at the Marriott Hutchinson Island was nothing short of exceptional. The stunning ocean views, combined with the impeccable service, created an unforgettable experience. The staff went above and beyond to ensure our comfort and satisfaction. The room was luxurious and the amenities top-notch. We can't wait to return! #marriotthutchinsonisland #paradisefound #beachlife #vacationgoals
Commentaires de Gestion de l’hôtel
17 août 2024 par GM, Gestion de l’hôtel
Dear Lacey, Reviews like yours are why we do what we do. Offering top-notch service to our guests and making their time in Hutchinson Island more memorable is extremely rewarding to the staff. I will surely pass along your kind words and look forward to welcoming you back someday soon. Best, Candice Miller, GM
par un voyageur
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 août 2024 par GM, Gestion de l’hôtel
Dear Catherine, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Candice Miller, GM
par un voyageur
Publié le 13 août 2024 sur Expedia
Great
Commentaires de Gestion de l’hôtel
13 août 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur
Publié le 12 août 2024 sur Expedia
Place would be great and amazing if I was able to actually stay in it, on the website here it says 18 and older for check-in. That is so far from the truth it’s actually 21 I only found that out. After already driving nine hours to get to the hotel and yes I did call the hotel and they said 18 two. but also the pictures that they use on this website are from but hotels the one with the address that they are giving you is the main hotel where you check in but if you have a beach view room you go to the Piper Sand tower, which is on the other side of the island which it does not state that on the website anywhere so it is very confusing so if anybody is going to book this out done the future, make sure you are 21 because if not, you’re not gonna be able to go in and the address that they give you is the check-in spot, by the way, I did get all my money back because I was not even able to stay in the hotel. I’m just stayed in this out here for other people that are 18 and is looking for a hotel.
Commentaires de Gestion de l’hôtel
14 août 2024 par GM, Gestion de l’hôtel
Dear Piper, It's clear that there was a misunderstanding regarding our check-in age policy. We require every guest checking in to the hotel to be at least 21 years old and have that fact listed on our website. We apologize if this was not clearly communicated and we appeared to be unaccommodating. We understand the importance of clear communication and will strive to ensure that our policies are clearly stated on all booking channels to prevent future misunderstandings. We hope to provide you with an excellent hotel experience in the future. Sincerely, Candice Miller, GM
par un voyageur
Publié le 12 août 2024 sur Expedia
nice place
Commentaires de Gestion de l’hôtel
12 août 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur
Publié le 12 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Reservation, Gestion de l’hôtel
We thank you for staying with us and hope to see you again soon.
par un voyageur
Publié le 11 août 2024 sur Expedia
The pool was out oder snd we were not informed. They said we could be taken to another pool, not something Very load neighbors.
Could have been a wonderful experience if pool worked.
Commentaires de Gestion de l’hôtel
12 août 2024 par GM, Gestion de l’hôtel
Dear Ana, I'm sorry that we disappointed you with the closing of our pool for routine maintenance. I can understand your frustration. Guest satisfaction is our highest priority, and we do have a total of three pools onsite for our guests to enjoy. Your feedback is welcomed as it allows us to monitor and improve the guest experience. Thank you for taking the time to share your review with us. Sincerely, Candice Miller, GM
