Note fondée sur 853 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 juill. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
16 juill. 2022 par Carla, Gestion de l’hôtel
Thank you for taking the time to answer our survey. We are glad you enjoyed your stay. Please come again soon!
par un voyageur
Publié le 17 oct. 2024
Nice property.. comfortable rooms.. clean pool area
Commentaires de Gestion de l’hôtel
17 oct. 2024 par Tom, Gestion de l’hôtel
We truly appreciate you staying with us during your recent trip. Thank you for leaving such a glowing, positive review regarding your recent stay while visiting relatives. We are delighted that you consistently have outstanding experiences here and enjoy not only our clean, comfortable facility but our award-winning staff as well.
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Location next to gas station with a good market and also next to Cracker Barrel. Breakfast spread was very nice and the 2 women who took care of it were top notch. The hot tub jets didnt work, and you could hear a beeping behind the pool equipment door. Young man at the desk said ge didnt know how to fix it and that was tge end of it. We were not put in the building that their ad shiws but a small lackluster 1 story area that had guests with dogs.(didnt hear any barking though) the sink area had quite a bit of wear brown paste wax would have made it presentable. Only 1 loose hook in the bathroom for your clothes or towel during showering. Bed was flat/hard but plenty of pillows. Just underwhelming fo over $500 for 2 nights.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Rowen, Gestion de l’hôtel
Thank you for taking the time to complete a review regarding your recent stay at our hotel. We apologize for not being clear with the amenities available for use during your stay and have spoken with our team accordingly. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 21 sept. 2024 sur Hotels
The bed was awful. Woke up with one hell of a back ache!!! The parking area is a bit confusing!
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Kahol, Gestion de l’hôtel
Thank you for taking the time to complete a review regarding your recent stay at our hotel. We apologize for not being clear with the amenities available for use during your stay and have spoken with our team accordingly. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Stayed overnight with our boys and dog. Jake checked us in, great attitude and friendly. Nice area in the side for pets to go potty with baggies and receptacle. The room was clean, the bed and pillows were comfy. It was a little noisy at night due to a wedding after party, but not the hotel’s fault. The complimentary breakfast was nice, eggs, sausage, muffins, fruit, yogurt and a waffle making station. Would come back.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Erin, Gestion de l’hôtel
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. I am delighted to hear that you enjoyed our convenient, pet-friendly rooms that are located in our exterior building. We are looking forward to providing you the same pleasant accommodations and service the next time you, and your furry loved one, are in town.
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Smirna, Gestion de l’hôtel
On behalf of my team here at the Comfort Inn & Suites - Sturbridge, I would like to thank you for taking the time to complete our online survey. Survey responses are an integral part of how we assess happiness amongst our valued guests, which is why responses like yours are so important to us. We truly appreciate you staying with us repeatedly, and it serves as encouragement to our team.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Marvin, Gestion de l’hôtel
Thank you for your recent stay and for taking the time to share your experience. We value guest feedback as this gives us an opportunity to celebrate our successes and to correct any deficiencies. As a Comfort Inn & Suites hotel, our goal is to provide friendly and genuine guest service, clean and comfortable accommodations and a safe and relaxing environment. It appears that we missed the mark and for that, I apologize.
par un voyageur
Publié le 31 août 2024 sur Hotels
A perfectly fine place to stay! Quiet and convenient. Front desk staff were very friendly and efficient. The usual amenities, nothing outstanding. Breakfast was adequate not sumptuous. But overall, no complaints.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Lorkin, Gestion de l’hôtel
We truly appreciate you staying with us during your recent trip. Thank you for leaving such a glowing, positive review regarding your recent stay while visiting relatives. We are delighted that you consistently have outstanding experiences here and enjoy not only our clean, comfortable facility but our award-winning staff as well.We will share your valued feedback about hospitality with our team. Your review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from our valued guests, like yourself.
par un voyageur
Publié le 28 août 2024 sur Expedia
Staff was accommodating … will be back when I am back in MA.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Gavriel, Gestion de l’hôtel
We truly appreciate you staying with us during your recent trip. Thank you for leaving such a glowing, positive review regarding your recent stay while visiting relatives. We are delighted that you consistently have outstanding experiences here and enjoy not only our clean, comfortable facility but our award-winning staff as well.We will share your valued feedback about hospitality with our team. Your review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback from our valued guests, like yourself.
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Mary-Jo, Gestion de l’hôtel
Thank you for taking the time to review our hotel. We hope you will visit us again next time you are visiting Sturbridge, MA or even passing thru. Our convenient location right off of Interstate 84 and I-90 makes it a great stop-over point for any type of travel. We hope to see you soon again!
