Note fondée sur 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,2 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 juill. 2016 sur Hotels
par un voyageur
Publié le 28 sept. 2024 sur Expedia
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par KK, Gestion de l’hôtel
Thank you for the awesome review. So glad you enjoyed your stay with Days End campground! Hope to see you again soon
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Had a homeless crackhead yelling at me while I was walking to and from bathroom on a couple occasions. Showers and curtains were very dirty.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par KK, Gestion de l’hôtel
I’m so sorry for your experience. Did you let somebody know while on property. We do not allow customers on site that do not have a reservation to stay here. We DO NOT tolerate that. It has never been an issue here. We are located in a nice part of town with great views! We clean our showers and bathrooms everyday. We work very hard to make sure our campground is very clean.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Unfortunately the smoke detector started beeping due to low battery and kept me awake. The proprietor acknowledged it but did not apologize or credit my stay.
Commentaires de Gestion de l’hôtel
19 sept. 2024 par KK, Gestion de l’hôtel
yes when made aware of the issue we immediately changed out the battery. WE do apologize for any inconvenience
par un voyageur
Beeping smoke detector
Publié le 8 sept. 2024 sur HotelsThis stay would have been fine for the quick trip to Sturgis. The air freshener in the cabin was a stiff cologne smell that did not dissipate in 2 days of windows being wide open.
The real issue was communication with the staff. I called the number that was on Hotels.com to let them know that our smoke detector had a low battery beeping starting at 530am. A different phone number with a different area code texted me back. It made no reference to the Campground just said they were busy and text and they would get back to me soon.
Sorry this sounded like spam number.
I finally remembered the little number on the poster in the cabin, so texted them at 1030am. They texted right back with sure. I asked if it could be done by 1 so we could get back and use the cabin.
we get back at 230 and it was still beeping. The staff seemed putoff that I was asking for something to be done now. Arguing what time texts were received not apologizing because their staff hadn't bothered to do anything yet.
Finally someone grabbed a battery and ladder and fixed it, took them 30 seconds but they also acted putout that they had to do something.
Had there been a little different attitude about this, would have given this 5 stars
Commentaires de Gestion de l’hôtel
9 sept. 2024 par KK, Gestion de l’hôtel
I do apologize for the miscommunication. We did finally get your message and again a miscommunication on the cabin that needed a battery changed We work hard to make sure our customers are satisfied we will work harder to make sure we communicate faster and better
par un voyageur
Publié le 5 sept. 2024 sur Expedia
I checked in and within minutes checked right out. Many dogs on the loose. No house keeping.Responsible to was their bedding at my expense.Dogs not allowed in cabins. Wasnt informed that I was getting a dry cabin or that showers were coin operated . At time of booking it showed a bathroom. 2 separate charges to my account with out refund.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par KK, Gestion de l’hôtel
I’m sorry for your experience however this review is very inaccurate. We have housekeeping daily. We also have linens in cabins and I’m not sure what you mean by “bedding at my expense”?? We have free bathroom /shower building You booked a camping cabin with a futon and bunk bed not a cabin with a bathroom. you were charged for the days you booked only. We do have pet friendly cabins available This review is very inaccurate and not at all reflective of our cabins or our campground
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par KK, Gestion de l’hôtel
Im sorry you were not satisfied, Please leave me a message so we can improve on whatever was your issue?? Thank you for staying with us!
par un voyageur
Publié le 17 août 2024
Everything was great.
Commentaires de Gestion de l’hôtel
17 août 2024 par KK, Gestion de l’hôtel
Thank you for the great review!!
par un voyageur
Publié le 12 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 août 2024 par KK, Gestion de l’hôtel
Thank you for another great review!!
