Ratings based on 892 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.7 Service & staff
2.9 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Sep. 5, 2024 on Hotels
Lovely & clean, excellent staff breakfast was ok
Comment from Hotel Management
Sep. 6, 2024 by Nicole-Patricia Widmer, Hotel Management
Thank you so much.
by A traveller
Posted Aug. 23, 2024 on Expedia
Room was bare, extremely small, no air conditioning, and window opened to a brick wall. Staff were helpful and professional. Breakfast was very high quality.
Comment from Hotel Management
Aug. 25, 2024 by Nicole-Patricia Widmer, Hotel Management
Thank you.
by A traveller
Posted Jul. 18, 2024 on Expedia
Like most German French and English hotels even though they advertise Air Conditioning it does not work. You can open a window and some give you a fan. WORTHLESS. False advertising
Comment from Hotel Management
Aug. 19, 2024 by Nicole-Patricia Widmer, Hotel Management
Thank you for your feedback. We're sorry to hear about your disappointment with the air conditioning. We understand how frustrating it can be when advertised amenities don't meet expectations.
by A traveller
Ok stay but great location for train
Posted Jul. 9, 2024 on HotelsWas ok for a short stay with convenience to train. Room was small for 3 people. No temperature control but did have a fan. Shower setup in the bathtub was REALLY strange. Check their bathroom pics. Service and breakfast were good. Small elevator but easy access to parking garage.
Comment from Hotel Management
Aug. 19, 2024 by Nicole-Patricia Widmer, Hotel Management
Thank you.
by A traveller
Posted Jul. 5, 2024 on Hotels
Comment from Hotel Management
Jul. 8, 2024 by Nicole-Patricia Widmer, Hotel Management
Thank you.
by A traveller
Posted Jul. 4, 2024 on Hotels
Good
Comment from Hotel Management
Jul. 4, 2024 by Nicole-Patricia Widmer, Hotel Management
Dear Robert,thank you for the 10/10!!
by A traveller
Posted Jul. 3, 2024 on Hotels
Comment from Hotel Management
Jul. 5, 2024 by Nicole-Patricia Widmer, Hotel Management
Liebe Emma,vielen Dank für die Bewertung!!!
by A traveller
Posted Jun. 14, 2024 on Hotels
Comment from Hotel Management
Jun. 22, 2024 by Nicole-Patricia Widmer, Hotel Management
Vielen Dank!!
by A traveller
Posted May 31, 2024 on Hotels
Comment from Hotel Management
Jun. 10, 2024 by Nicole-Patricia Widmer, Hotel Management
Thank you!
by A traveller
Posted Mar. 25, 2024 on Expedia
This hotel is one of the worst I've been in a long time.
Check-in staff was AMAZING, I can give them that, he spoke four if not five language.
The room was the start of the disaster.
Bathroom floor drain would overflow when taking your shower, with dirty water and flood the whole floor of the bathroom.
Bathroom was not clean and dirty.
The bed was dirty. The duvet had hair and dirt all over them and the pillows as well.
No AC nor ventillation so only way to breath in that micro room is to open the windows which are inconvenient (They open over the bed, so if you are tall, watch your head) and then you get the noise all day and night.
The hotel is right next to the train station, police station, hospital and fire station. It will wake you up every 2-5 minutes with siren.
