Note fondée sur 970 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
3,7 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2024 par vina, Gestion de l’hôtel
Dear Luc,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact me directly at 705-673-7801 Toll Free 1-866-SUDBURY.Sincerely,Vina MakkarOperations ManagerBest Western Downtown Sudbury Centreville
par un voyageur
Publié le 11 sept. 2023 sur Expedia
Everything was fine. But we stay just one night so we didn't have time to enjoy all the services. Staff is really courteous and very helpful. Thank you!
Commentaires de Gestion de l’hôtel
16 sept. 2023 par Sohail, Gestion de l’hôtel
Dear Guest,I am writing to apologize for the poor experience you had during your recent stay at our hotel. I am truly sorry that we failed to meet your expectations and provide the level of service that you deserved.Please accept my sincerest apologies for any inconvenience or discomfort you encountered. Your feedback is extremely valuable to us, and we are taking steps to ensure that such issues do not occur in the future.We are committed to providing the highest standard of service to our guests, and I would like to assure you that we are taking your feedback to heart. We will be using this as an opportunity to improve our operations and make sure that all of our guests have a positive experience when they stay with us.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Sincerely,Sohail
par un voyageur
Publié le 28 août 2023 sur Expedia
La chambre sentait la sueur, le rideau de douche puait l’humidité. Le dosseret de lit avait pleins de coulisses ainsi que le miroir de la salle de bain. Personnel sympathique.
Commentaires de Gestion de l’hôtel
29 août 2023 par Sohail, Gestion de l’hôtel
Dear Guest,I hope this message finds you well. I wanted to take a moment to extend my sincerest thanks for choosing to stay with us at Best Western Downtown Sudbury Centreville. Your patronage is greatly appreciated, and it was a pleasure to have you as our guest.We are delighted to hear that you enjoyed your stay with us, and I am glad to see that we were able to meet your expectations. Our team works hard to ensure that all of our guests have a comfortable and memorable experience, and it is rewarding to receive such positive feedback.If there is anything we can do to improve your next stay with us, please do not hesitate to reach out. We are always looking for ways to enhance the guest experience, and your feedback is essential to that process.Once again, thank you for choosing Best Western Downtown Sudbury Centreville, and we hope to have the opportunity to welcome you back soon.Sincerely,Sohail
par un voyageur
Publié le 7 août 2023 sur Expedia
Not impressed for a Best Western hotel
Commentaires de Gestion de l’hôtel
7 août 2023 par Sohail, Gestion de l’hôtel
Dear Guest,I am writing to apologize for the poor experience you had during your recent stay at our hotel. I am truly sorry that we failed to meet your expectations and provide the level of service that you deserved.Please accept my sincerest apologies for any inconvenience or discomfort you encountered. Your feedback is extremely valuable to us, and we are taking steps to ensure that such issues do not occur in the future.We are committed to providing the highest standard of service to our guests, and I would like to assure you that we are taking your feedback to heart. We will be using this as an opportunity to improve our operations and make sure that all of our guests have a positive experience when they stay with us.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Sincerely,Sohail
par un voyageur
Publié le 1 août 2023 sur Expedia
Le ménage laissait à désirer
Commentaires de Gestion de l’hôtel
1 août 2023 par Sohail, Gestion de l’hôtel
Dear Guest,I am writing to apologize for the poor experience you had during your recent stay at our hotel. I am truly sorry that we failed to meet your expectations and provide the level of service that you deserved.Please accept my sincerest apologies for any inconvenience or discomfort you encountered. Your feedback is extremely valuable to us, and we are taking steps to ensure that such issues do not occur in the future.We are committed to providing the highest standard of service to our guests, and I would like to assure you that we are taking your feedback to heart. We will be using this as an opportunity to improve our operations and make sure that all of our guests have a positive experience when they stay with us.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future.Sincerely,Sohail
par un voyageur
Publié le 21 mai 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 juill. 2023 par bob, Gestion de l’hôtel
Thanks for taking the time to comment on the hotel
par un voyageur
Publié le 13 avr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
15 avr. 2023 par bob, Gestion de l’hôtel
Dear Guest,I hope this message finds you well. I wanted to take a moment to extend my sincerest thanks for choosing to stay with us at Best Western Downtown Sudbury Centreville. Your patronage is greatly appreciated, and it was a pleasure to have you as our guest.We are delighted to hear that you enjoyed your stay with us, and I am glad to see that we were able to meet your expectations. Our team works hard to ensure that all of our guests have a comfortable and memorable experience, and it is rewarding to receive such positive feedback.If there is anything we can do to improve your next stay with us, please do not hesitate to reach out. We are always looking for ways to enhance the guest experience, and your feedback is essential to that process.Once again, thank you for choosing Best Western Downtown Sudbury Centreville, and we hope to have the opportunity to welcome you back soon.
par un voyageur
Publié le 13 mars 2023 sur Expedia
Il serait bien que chaque chambre ait une prise USB près du pupitre.
Commentaires de Gestion de l’hôtel
15 mars 2023 par bob, Gestion de l’hôtel
Thanks for taking the time to comment on the hotel
par un voyageur
Publié le 30 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2022 par bob, Gestion de l’hôtel
Thanks for taking the time to comment on the hotel
par un voyageur
Publié le 24 oct. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 oct. 2022 par bob, Gestion de l’hôtel
Thanks for taking the time to comment on the hotel
