Ratings based on 929 Guest Reviews

Hear it directly from our travellers
3.1 out of 5
3.0 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Aug. 23, 2024 on Expedia
Hotel was clean, staff were friendly, breakfast was great!
Comment from Hotel Management
Aug. 26, 2024 by Isuru, Hotel Management
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.
3 out of 5
by A traveller

Posted Aug. 22, 2024 on Expedia
The towels were stained and the mattress definitely did not fit the frame.
Comment from Hotel Management
Aug. 26, 2024 by Isuru, Hotel Management
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.
3 out of 5
by A traveller

Posted Aug. 21, 2024 on Expedia
Comment from Hotel Management
Aug. 26, 2024 by Isuru, Hotel Management
Thank you for taking the time to share your review with us
1 out of 5
by A traveller

Posted Aug. 21, 2024 on Hotels
Comment from Hotel Management
Aug. 26, 2024 by Isuru, Hotel Management
Thank you for taking the time to share your review with us
2 out of 5
by A traveller

Posted Aug. 20, 2024 on Expedia
booked a ground floor and they didn't have one for me
Comment from Hotel Management
Aug. 26, 2024 by Isuru, Hotel Management
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.
3 out of 5
by A traveller

Posted Aug. 19, 2024 on Expedia
Comment from Hotel Management
Aug. 20, 2024 by Sam, Hotel Management
Thank you for taking the time to share your review with us
3 out of 5
by A traveller

Posted Aug. 18, 2024 on Expedia
Lacking in cleanliness but it does look like an old building. Breakfast was simple toast & cereal with coffee, plenty of places close by to go eat tho! Overall not terrible for the price, would probably stay again.
Comment from Hotel Management
Aug. 19, 2024 by Isuru, Hotel Management
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.
1 out of 5
by A traveller

Posted Aug. 17, 2024 on Expedia
I booked a room through Expedia , the booking date and it defaulted automatically two weeks ahead, I had accidentally booked two weeks ahead. Once I realize my mistake within an hour, I called Expedia however they said it is the hotel that needs to make the change. I called the hotel and they said it’s Expedia that needs to make the change. Both sides tossed me around with no remedy. Now I am out $180 and no one is taking the responsibility
Comment from Hotel Management
Aug. 19, 2024 by Isuru, Hotel Management
Thank you for taking the time to share your review with us. Our apologies for the issues you faced. We will certainly review your comments and take the necessary steps.
4 out of 5
by A traveller from ottawa

Posted Aug. 17, 2024 on Expedia
Ok place
Comment from Hotel Management
Aug. 19, 2024 by Isuru, Hotel Management
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.
4 out of 5
by A traveller

Posted Aug. 16, 2024 on Expedia
The staff was very helpful and kind but at the back of the building, a bunch of people were loitering (drinking, smoking, eating) on the stairs and there was a significant amount of garbage (candy wrappers, cigarette butts) on the ground. That section of the hotel felt intimidating. Perhaps this hotel has long-term residents?
Comment from Hotel Management
Aug. 19, 2024 by Isuru, Hotel Management
Thank you very much for taking the time to share your kind words with us. We hope we have another chance to host you again soon.