Note fondée sur 381 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,6 sur 5
91 % des clients le recommandent
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 26 août 2024 sur Expedia
Lovely hotel and surroundings. Great staff and food as well; we will definitely be coming again and for a longer stay:)
Commentaires de Gestion de l’hôtel
29 août 2024 par The Swan at Lavenham Team, Gestion de l’hôtel
Dear Clare, Thank you for your lovely review. We're glad you enjoyed yourselves and hope to see you again soon.
5 sur 5
par un voyageur

Publié le 21 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par The Swan at Lavenham Hotel & Spa, Gestion de l’hôtel
Dear Elizabeth, Thank you for your positive review! We hope you will choose to visit us again soon! Kind regards, The Swan at Lavenham Hotel & Spa
5 sur 5
par un voyageur

Best of Suffolk

Publié le 14 août 2024 sur Hotels
Amazing couple of days in an amazing hotel Full of character and history, rooms were clean & very comfortable, tea/coffee facilities & local fresh bottled water, Bar was perfect for beers or afternoon cocktails, which we did enjoy, Friendly bar staff, Ron & Dave were full of local info & stories of the Swan & Levanham, & mixed lovely cocktales between tales of the town. We ate @ the Gallery restaurant,, all our meals were exceptional, breakfast menu was plentiful and perfectly cooked, evening menu was some of the best food any of us had tasted, really enjoyable couple of evenings, we had frienda from Portland Oregan with us, they had a great time & enjoyed the relaxation & professionalism of the whole experience,, Thank you to all involved, Special thanks go to our server, Jemima, a lovely friendly young lady, helped us through the menu !! Cheers,, we all can thoroughly recommend The Swan to anyone travelling in our lovely country,, 😍
Commentaires de Gestion de l’hôtel
15 août 2024 par The Swan at Lavenham Hotel and SPA, Gestion de l’hôtel
Dear Dave, Thank you for your wonderful review. We are delighted you have enjoyed your time with us and we will make sure to forward over your kind words to all our Teams. We do hope to have the pleasure of welcoming you back in the near future! Kindest Regards, The Swan at Lavenham Hotel and SPA
5 sur 5
par un voyageur

Wonderful stay and excellent food

Publié le 8 août 2024 sur Hotels
Lovely friendly hotel in beautiful village location. Excellent breakfast and dinner. We’ll be back soon
Commentaires de Gestion de l’hôtel
9 août 2024 par The Swan at Lavenham Hotel and SPA , Gestion de l’hôtel
Dear Nicholas, Thank you for a lovely review. We are delighted you have enjoyed your time with us and we hope you will choose to return soon! Kindest Regards, The Swan at Lavenham Hotel and SPA
5 sur 5
par un voyageur de South Luffenham

Publié le 8 août 2024 sur Expedia
Lovelly historic hotel in an historic village, compfortable and welcoming with a lovelly breakfast. Many of the rooms are unique due to their age
Commentaires de Gestion de l’hôtel
9 août 2024 par The Swan at Lavenham Hotel and SPA, Gestion de l’hôtel
Dear Gail, Thank you for a lovely review. We are delighted to hear you have enjoyed your visit with us and we hope you will choose to return in the near future! Kindest Regards, The Swan at Lavenham Hotel and SPA
5 sur 5
par un voyageur

5 Stars for Comfort

Publié le 22 juill. 2024 sur Hotels
The Swan hotel is the perfect little get away for that homey type of feeling. Everything was of the best quality and comfort across the board was clearly on top of their list. All staff were eager to help and very welcoming. Our room was their standard but felt more like a junior suite. The food was delicious. The spa was perfect. 5 stars from me across the board.
Commentaires de Gestion de l’hôtel
22 juill. 2024 par The Swan at Lavenham Hotel and SPA, Gestion de l’hôtel
Dear Jacqueline, Thank you for your review. We are delighted you have enjoyed your time with us and we hope you will choose to return in the near future! Kindest Regards, The Swan at Lavenham Hotel and SPA
4 sur 5
par un voyageur

Publié le 20 juill. 2024 sur Expedia
We were a bit disappointed with the bar/outside service. We are sure the revenue of the hotel would improve if a member of a member of staff came out to the outside areas/bar to see if you would like anything else rather than you having to go inside and stand at the bar - often unmanned- for another order. See how the Greyhound organise themselves with customer service
Commentaires de Gestion de l’hôtel
21 juill. 2024 par The Swan at Lavenham Hotel and SPA, Gestion de l’hôtel
Dear Susan, Thank you for your review. We hope you have enjoyed your time with us and we will make sure to forward over your comments to our Management Teams for discussion. We hope you will choose to return soon! Kindest Regards, The Swan at Lavenham Hotel and SPA
5 sur 5
par un voyageur

A beautiful historic hotel

Publié le 14 juill. 2024 sur Hotels
We have stayed at the Swan before and it is beautiful . This historic hotel is very well maintained and atmospheric. The staff are lovely and very friendly and the food in the restaurant is delicious and very well presented. Our room (no. 6) was spacious and very comfortable, although the bathroom was a bit challenging . We will definitely be back to Kavengam and the Swan .
Commentaires de Gestion de l’hôtel
15 juill. 2024 par The Swan at Lavenham Hotel & Spa, Gestion de l’hôtel
Dear Pauline, Thank you for your feedback! We are delighted to hear you had enjoyed your time with us and look forward to welcoming you back in the future! Kind regards, The Swan at Lavenham Hotel & Spa
5 sur 5
par un voyageur

The Swan - One to visit

Publié le 30 juin 2024 sur Hotels
Brilliant place with many wonderful places to visit
Commentaires de Gestion de l’hôtel
1 juill. 2024 par The Swan at Lavenham Hotel and SPA, Gestion de l’hôtel
Dear Wayne, Thank you for your review. We are delighted you have enjoyed your time with us and we hope you will choose to return in the near future! Kindest Regards, The Swan at Lavenham Hotel and SPA
5 sur 5
par un voyageur

Publié le 7 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 juin 2024 par cro, Gestion de l’hôtel
Dear Andrew, Thank you for providing us with your feedback. We are delighted to hear you had enjoyed your time with us and hope to see you again soon! We will pass over the comments to our management team. Kind regards, The White Lion Hotel