Note fondée sur 389 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,1 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
Recommandé
pour Famillespar un voyageur de Quebec
hotel modique mais confortable
Publié le 18 juill. 2010 sur ExpediaHotel propre, service courtois, accueil rapide. Petit déjeuner inclus, peu de choix et pauvre en quantité. Pas de piscine et loin des attractions de virginia beach. Prix modique, recommandé pour une nuit à mi-chemin pour un long voyage sans plus.
par un voyageur
Publié le 4 sept. 2024
Easy to get to
par un voyageur
Publié le 18 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Hello Sean, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Suffolk and I thank you for your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please do not hesitate to let our front desk know so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 14 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 août 2024 par Olivia RediResponse Specialist , Gestion de l’hôtel
Hello Geneva, The staff at the Red Roof Inn Suffolk and I are delighted to see your 5/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Samantha RediResponse Specialist, Gestion de l’hôtel
Thank you for your perfect rating, Michael. The staff at the RED ROOF INN SUFFOLK and I were over the moon when we saw your 10/10 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to your next stay at Red Roof. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 8 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 août 2024 par Sanesha RediResponse Specialist, Gestion de l’hôtel
Hello Kathryn,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Suffolk and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we look forward to seeing you in the future, should your travels bring you back to our area.Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 4 août 2024 sur Expedia
Needed a iron and they had one for me to use to get the wrinkles out of my dress shirts
par un voyageur
Publié le 1 août 2024 sur Expedia
It was nice
Commentaires de Gestion de l’hôtel
2 août 2024 par Kerry-Lee RediResponse Specialist, Gestion de l’hôtel
Dear Jairu, We at the RED ROOF INN SUFFOLK are thrilled to have earned your perfect scoring of 5/5 in regards to your recent stay with us. It was good to read your stay was nice. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guest here at Red Roof. Comments like yours are always an encouragement as we aim to improve on the quality of our guest experiences by providing exceptional services. Thank you again for your kind words. The staff and I would love to provide you with another nice stay in the future. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Trash in hall and around property. Room was very dirty feeling and sheets were dirty and stained. If it hadn’t been so late when we arrived, we wouldn’t have stayed.
Commentaires de Gestion de l’hôtel
1 août 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Thank you for taking a moment to leave a review, Stacey. The staff and I at the RED ROOF INN SUFFOLK were disappointed to see your 1/5 score following your stay. You indicated that the cleanliness of our hotel and the stained sheets hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. In the future, should you stay with us again, please contact our front desk in real time to ensure you're comfortable. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Very truly yours, Sharma Red Roof Management RediResponse Specialist
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 juill. 2024 par Sharma RediResponse Specialist, Gestion de l’hôtel
Hello Tia,Thank you for taking a moment to leave a review. The staff at the RED ROOF INN SUFFOLK and I appreciate your 8/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SharmaRed Roof ManagementRediResponse Specialist
