Candlewood Suites HAZLETON, an IHG Hotel

2.5 star property
Hotel perfectly located for exploring Sugarloaf

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Photo gallery for Candlewood Suites HAZLETON, an IHG Hotel

Exterior
Lobby
In-room safe, free WiFi, bed sheets
In-room safe, free WiFi, bed sheets
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Pet-friendly
    Pet-friendlyPet-friendly
  • Laundry
    LaundryLaundry
  • Gym
    GymGym
  • Air conditioning
    Air conditioningAir conditioning
  • 24/7 front desk
    24/7 front desk24/7 front desk
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
9 Bowmans Mill Rd, Sugarloaf, PA, 18202
  • Popular LocationLaurel Mall3 min drive
  • Popular LocationCommunity Park4 min drive
  • Popular LocationMohegan Sun Arena28 min drive
  • AirportWilkes-Barre, PA (AVP-Scranton Intl.)37 min drive

Room options

Suite, 1 Bedroom, Smoking

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed, Smoking

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • Valley view
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Smoking

  • Sleeps 2
  • 1 Queen Bed

Studio Suite

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Double Beds

Studio Suite, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed

Similar properties

About the area

Sugarloaf

City center stay.You'll find Laurel Mall and Community Park within 3 miles (5 km) of this hotel. Eckley Miners' Village and Nescopeck State Park are within 12 miles (20 km).

What's nearby

  • Laurel Mall - 3 min drive
  • Community Park - 4 min drive
  • Mohegan Sun Arena - 28 min drive
  • Split Rock Resort Indoor Waterpark - 33 min drive
  • Knoebels Amusement Resort - 50 min drive

Getting around

  • Wilkes-Barre Scranton Intl. Airport (AVP) - 38 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬12 min walk
  • ‪Panera Bread - ‬2 min drive
  • ‪Valley Hi Food Drive-In - ‬5 min drive

About this property

Candlewood Suites HAZLETON, an IHG Hotel

Hotel perfectly located for exploring Sugarloaf
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. A fitness center, a terrace, and barbecue grills are also featured at Candlewood Suites HAZLETON, an IHG Hotel. Self parking is free.

This Sugarloaf hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Candlewood Suites HAZLETON, an IHG Hotel offers 124 air-conditioned accommodations with safes and complimentary bottled water. This Sugarloaf hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include bathtubs or showers.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood HAZLETON
Candlewood Suites HAZLETON
Candlewood Suites Hotel HAZLETON
Candlewood Suites Hazleton Hotel Hazleton
Candlewood Suites HAZLETON Hotel
Candlewood Suites HAZLETON
Candlewood Suites HAZLETON an IHG Hotel
Candlewood Suites HAZLETON, an IHG Hotel Hotel
Candlewood Suites HAZLETON, an IHG Hotel Sugarloaf
Candlewood Suites HAZLETON, an IHG Hotel Hotel Sugarloaf

Candlewood Suites HAZLETON, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 426 out of 790 reviews" "
Rating 8 - Good. 227 out of 790 reviews" "
Rating 6 - Okay. 70 out of 790 reviews" "
Rating 4 - Poor. 26 out of 790 reviews" "
Rating 2 - Terrible. 41 out of 790 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a nice little kitchen, the bed was very comfortable and there was a beautiful view of the valley below from our window!
Stayed 1 night in Mar 2024

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean
Room was clean, it had a nice kitchen with stove top, refrigerator full size, and mircowave, nice desk area, bed was soft to the point of almost being too soft. Great view of the valley. Sitting on top of a ridge/mountain.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and stay
The room was very nice, clean, well appointed. The bed was comfortable and it was a lovely stay. No breakfast, but that's not a big deal. The highway is close but with the fan on the unit, it helped keep the sound constant for sleeping.
Stayed 1 night in Jan 2024

10/10 Excellent

jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complete for my family needs.
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellant Stay
Stayed just over a week. Everyone I encountered was very cheerful and helpful. There is no breakfast but they have a small bodega and the prices are reasonable. Free coffee and hot chocolate. The room was clean and spacious. Mattress was not the best, too soft and tended to sink in the middle. Close to shopping and many restaurants. Next time I am in Hazleton, I will choose this hotel.
Stayed 7 nights in Dec 2023

8/10 Good

Thomas

Stayed 1 night in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Dec 2023

10/10 Excellent

Luis, Lawrence

Stayed 1 night in Dec 2023

10/10 Excellent

Ellen

Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Worst experience ever!!!
Booked two rooms for a family (2 adults, 3 kids). Got there to check in and was told they were only seeing reservation for one room and was told to contact hotels.com customer service as they cannot do anything about it even after showed them the reservation on the app with the conformation #. The front desk guy extremely rude, confrontational and utterly useless as he refused to help in any other way. While we were reaching out to hotels.com customer service, the manager showed up and told us to leave the premises with our kidds immediately. He commented that we shouldn't have any problem finding accommodations elsewhere at 7:30pm in the night and also told us to try the Hampton Inn close and it might be a bit more expensive. I am not sure how to process the managers comments as we are an interracial couple with kids. Overall the experience took an emotional toll on my family, as we were targeted and embarrassed in front of other patrons. We also noticed that the guy at the front desk was also very rude to the customer who came back to his room after being away at a work site all day to an overflowing toilet. Hotels.com customer service contacted and confirmed with me that indeed there were two rooms under the reservation id/confirmation #, but the front desk guys ineptness and utter lack of any customer service skills ruined our evening. The front desk guy also threatened me by saying "do you know who I am". I will be contacting Candlewood corporate to inform them about it.
Stayed 1 night in Dec 2023

10/10 Excellent

Freida

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very nice
Stayed 2 nights in Nov 2023

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopping over location..
Place is always clean and quiet. Great restaurant next door as well.
Stayed 1 night in Nov 2023

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Check in girl was not very friendly. Could have at least smiled. Room very clean and spacious. Disappointed they dont do toiletries or breakfast.
Stayed 1 night in Nov 2023

10/10 Excellent

Ding

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Cheryl

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is dirty. Bathroom fan is clogged with dust and dirt. All wall switches are gross and never washed. Requested extra pillow and after waiting an hour after they said they would bring one, I called. They told me they didn’t have one.
Stayed 1 night in Nov 2023

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
WE stayed at this hotel in the past, it was always pleasant, but there has been a drastic change in service and cleaning, our room was not cleaned while we stayed there, it was 2 nights. No breakfast, coffee urn in room had a moldy old coffee pod in it. Toilet seat falling off,light bulbs missing in light fixtures, no complementary bathroom soaps,etc. We were so disappointed over all, I had recomended this hotels to other people, I will be calling them and tell them to stay away from this place. Such a shame.
Stayed 2 nights in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Michael

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this hotel because the location was within 4 minutes from a wedding we were attending at 3:30pm. Got to the hotel early around 1:45pm hoping for an early check in. Front desk staff told us to come back at 2:30pm when room would be ready. When we checked back with the front desk the attendant said the room will be ready in ten minutes as the room was going through a quality check. While we waited numerous people checked in with no issues. At 3:00pm there was a staff changed and we asked the new attendant about our room and told her that the previous staff said the room would be ready in ten minutes. Upon checking with her cleaning crew we found out the room hasn’t been cleaned yet and would be ready in 15-20 minutes in which we told the attendant we needed to attend a wedding at 3:30pm. My wife had to touch up her makeup in the public restroom because it appeared we would not be able to check into the room in time. The front desk staff apologized and said they are short staff. At 3:25pm the attendant saw our frustration and gave us the room keys and said we can drop off our luggage at the room. When we got to the room they were still cleaning it. It was a very frustrating experience with the amount of lies the front desk kept telling us. We hardly used the room but to sleep. In terms of the room. The bed mattress sank in and looking under the bed the wood support was broken. We ended up waking early to check out. Worst hotel ever
Stayed 1 night in Oct 2023

10/10 Excellent

Timothy

Stayed 1 night in Oct 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Erik

Business traveller, Travelled with partner
Mold in the shower and toilet seat was not anchored
Stayed 1 night in Oct 2023

10/10 Excellent

SCOTT

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great place. Damenti's Restaurant next door was wonderful.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
The stay was fine but the front desk was less than polite
Stayed 1 night in Sep 2023

8/10 Good

samantha

Stayed 1 night in Sep 2023

2/10 Terrible

George, Sayre

Travelled with group
Disliked: Staff & service
Upon check in, I was informed that the 2 double bed room that I had reserved was not available. The desk clerk offered me a 1 queen bed. I told her that wasn't going to work for 4 adults. She then offered me a king suite with a pull out couch. At that point I told her that we are done. I said that you cannot put 4 adults in a queen bed and I would not make anyone sleep on a pull out couch. I don't know what good a reservation is if they give your room away and don't have adequate accommodations to fill the reservation.
Stayed 1 night in Sep 2023