Note fondée sur 24 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,9 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de NANTES
Publié le 13 nov. 2019 sur Expedia
Tout d’abord la villa était fabuleuse avec son couloir de nage faisant le tour du salon, salle à manger lui-même totalement ouvert sur un superbe jardin ´Que dire la vaste terrasse où trône un jaccuzzi
Comble du luxe un chef vous accompagne au marché pour choisir avec vous langoustes grosse crevetteset crabe de terre pour un barbecue inoubliable bercé par le bruit des vagues
4 personnes sont également mis à votre disposition pour vous prendre commande des petits déjeuners déjeuner et diner du quotidien du quotidien. Enfin un chauffeur personnel vous emmenera où vous le souhaitez et ce durant 10 heures par jous.
Tout cela pour un séjour pendant lequel vous vous sentirez privilégié
Commentaires de Gestion de l’hôtel
14 nov. 2019 par Saka, Gestion de l’hôtel
I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience.
Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday.
par un voyageur de PARIS
Séjour villa 3 chambres
Publié le 2 mai 2018 sur Expedia
Pour : Situation et l'accueil à l'arrivée (collier de fleurs et cocktail de bienvenue)
Emplacement : Le secteur est en cours d'agrandissement
Cadre magnifique et personnel trés agréable. Nous avons bénéficié d'un chauffeur pour une durée de 10 heures par jour ce qui était trés utile pour nos promenades.
Commentaires de Gestion de l’hôtel
27 juin 2018 par SAKA, Gestion de l’hôtel
Thank you for your feedback.
We look forward to seeing you again on your next Bali holiday.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
par un voyageur
Publié le 8 janv. 2020 sur Hotels
Commentaires de Gestion de l’hôtel
29 janv. 2020 par Saka, Gestion de l’hôtel
I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience.
Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday.
par un voyageur de Rosenberg
Publié le 19 août 2019 sur Expedia
This was the most AMAZING experience of my life. I never write reviews. You cannot go wrong staying here.
par un voyageur de Melbourne, Australia
Publié le 28 avr. 2019 sur Expedia
Great villa... we had the one bedroom,(honeymoon) villa...which was superb. 5 staff looking after us. Food/Chef was great. Service always terrific. Driver was excellent
Minor gripes... it would have been nice to have the place to ourselves at times. Although the staff stayed out the back mostly, gardeners would appear at any time etc. Also very limited English Language TV channels...the stations as listed in their TV guide where incorrect.
Commentaires de Gestion de l’hôtel
3 mai 2019 par Saka, Gestion de l’hôtel
Dear Mr/s. Larkin,
Thank you for taking the time to share this delightful review. We are glad you have wonderful memories from your experiences with us. It is also a pleasure to hear that you enjoyed the fantastic food, service and to know that Anapuri Villas is the best among 10 villas you had ever stayed in Bali.
I greatly appreciate your comments about TV Channels and Spa and will improve them soon.We certainly look forward to welcoming you again in the near future for another memorable stay at your second home in Bali, Anapuri Villas.
par un voyageur
Review about the worst of my holiday at the villa
Publié le 27 févr. 2019 sur HotelsRead the reviews, chose Villa Anapuri Villas from her good photos of the room and the sea. We were greeted and fed dinner. The villa is located so that the sun does not fall on the pool and the water was cold. The sea is full of construction waste. We began to lose money from the safe. We decided not to take them from the safe in order to understand what was going on. Our friend came to visit. We went to the spa, then wanted to go to the city to exchange money. Opened the safe and found that from the safe lost 2,300 US dollars. Our friend said that someone rummaged in her bag and lost $ 1,100. The hotel manager came by the name of Saka, who laughed and said that "karma" and no one could take the money. We asked to call the police, he began to laugh harder and said that the police spoke Indonesian. We contacted the Russian consul in Bali and asked for help from the DIP of Russia. We went to the police and wrote a statement about the theft, after which Saka stopped laughing. Life in the villa has become unbearable. The villa staff wrote us on video. The Russian community in Bali left this comment on social networks. The hotel staff threatened to put them in jail. All reviews were blocked. The hotel staff lied wrote comments about helping us they mocked us. In a nightmare we could not live and left two days earlier. On departure Saka demanded to remove bad reviews on all information portals or we would be sent to prison. After that we understood why this hotel has no bad reviews
Commentaires de Gestion de l’hôtel
13 mars 2019 par SAKA, Gestion de l’hôtel
Dear Marina Bulysova,
Thank you for taking the time to share your experience, we value every guest's feedback, positive or negative.
I already met you directly even I was sick, help you to contact Russian consulate offices both in Bali and Jakarta but no answer because Saturday and already 8pm. We also contacted the Police and they came to the villa and show you their Police ID Card, we help you to contact your Russian guide so he can help to explain clearly in both Russian and Indonesian languages. We also provided our nice villa car and we accompany you to Police office in Sukawati to make police report and bring the police to the villa for fingerprint to complete all the procedure.
Nothing happen since you arrive on Jan 31 until you bring your friend to stay with you on Feb 9th,, sharing your bathroom and safety box even we have informed you in advance before arrival NOT TO BRING friends to stay except your children as Puri Kamadewa is a private villa and only has 1 room.
We often host VVIP guest in Anapuri Villas including some Nobel Laureates, Ministers, World Top Celebrities, World TOP Surfers, World TOP DJ’s, Indonesian Governors and many more and all of our villa staff are well trained to handle and providing the best service to every single guest. We were very surprise with this issue as this is the first issue we receive since Anapuri opened in December 2012.
It was unfair that nearly 10 of your friends send bad review to Anapuri social medias without staying with us and while the police still do investigation. That’s the reason we told you to inform your friends to delete their reviews and you agree to inform them but you didn’t do it so we contacted our social media’s Content Integrity and fraud department.
While we feel your review is both inaccurate and unfair, we wish you all the best in your life.
par un voyageur de Chicago, USA
Publié le 26 févr. 2019 sur Expedia
We had a wonderful stay with Anapuri Villas over our holiday. The entire staff went above and beyond to accommodate for us. Each team member was very friendly and made us feel very welcomed the moment we arrived. The property is beautiful, perfect for a nice getaway. The food was amazing; we ordered lobster from the local market and had the chef prepare it “Balinese style” and it was some of the best lobster we’ve ever had. When preparing to depart, the team was generous enough to allow a much later check out since our flight wasn’t until midnight the next day. Overall, we had a very pleasant stay and would certainly recommend Anapuri Villas to anyone looking for a nice holiday or honeymoon getaway for!
Commentaires de Gestion de l’hôtel
27 févr. 2019 par SAKA, Gestion de l’hôtel
Dear Ryan,
I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience.
Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday.
Kindest regards,
Saka
par un voyageur
Huge villa
Publié le 21 févr. 2019 sur HotelsEverything was amazing only breakfast was average
Commentaires de Gestion de l’hôtel
27 févr. 2019 par SAKA, Gestion de l’hôtel
Dear Milda,
Thank you very much indeed for your wonderful review.
I have escalated your feedback on breakfast to our Kitchen Team and that additional training have been put in place to prevent future occurrence.
Thank you again, we look forward to welcoming you all back at your second home in Bali, Anapuri Villas.
Kindest regards,
Saka
par un voyageur
Publié le 6 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
17 janv. 2019 par SAKA, Gestion de l’hôtel
I am very happy to hear that you had a lovely stay at Anapuri Villas and enjoyed your trip to Bali very much. I have shared your feedback with the entire team and they were extremely pleased to hear that you had an amazing experience.
Thank you again for staying with us and we look forward to welcoming you back on your next Bali holiday.
