Note fondée sur 639 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de SPARKS
Publié le 12 oct. 2024
facility being renovated on outside but $$,s
could be better spent on upgrading rooms.
wondering when hotels will learn to put parents with kids on the 1st floor only .
had to complain to front desk about kids running and jumping in the room above us.
Commentaires de Gestion de l’hôtel
13 oct. 2024 par Manager, Gestion de l’hôtel
Hello THOMAS,We appreciate your feedback and apologize for any inconvenience caused by the renovations. We value all guests' comfort and will share your suggestion with our team. For future visits, feel free to contact the hotel directly to request a room on a lower floor. Your comments help us enhance our guests' experiences.
par un voyageur
Publié le 6 oct. 2024
Commentaires de Gestion de l’hôtel
8 oct. 2024 par Manager, Gestion de l’hôtel
Hello John,We're thrilled to hear you had a wonderful stay with us! We look forward to welcoming you back soon for another excellent experience.
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Robert,We appreciate you choosing our hotel for your stay. Please feel free to reach out to us directly with any feedback you may have from your recent visit. Your input helps us improve our services for future guests.
par un voyageur
Publié le 5 août 2024 sur Expedia
Comfortable
Commentaires de Gestion de l’hôtel
6 août 2024 par Manager, Gestion de l’hôtel
Hello Judith,We are pleased to hear that you found our hotel comfortable during your stay. We always strive to provide a relaxing and enjoyable experience for our guests. Your feedback is truly appreciated, and we hope to welcome you back in the future.
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello Wayne,We appreciate you choosing our hotel for your stay! If you have any concerns or feedback to share, please don't hesitate to reach out to us directly. We hope to welcome you back soon for an even better experience!
par un voyageur
Ok place
Publié le 1 août 2024 sur HotelsJoe at the front desk was so helpful and friendly.
The property itself needs attention, updating and a good deep thorough cleaning. Not the daily kind, but much more!
The room had a smell to it that was kind of hard to ignore.
This property has great potential. The staff needs a nicer property to be in. They are working hard with what they have.
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate your kind words regarding Joe's helpfulness and friendliness. We value your feedback regarding the property and room conditions, as we are continuously working to enhance our guest experience. Your observations will be shared with the appropriate teams for further improvements. Our team appreciates your acknowledgment of their efforts, and we hope for the opportunity to welcome you back in the future.
par un voyageur
Publié le 1 août 2024
Entry road to the property has huge potholes! 😟
Commentaires de Gestion de l’hôtel
3 août 2024 par Manager, Gestion de l’hôtel
Hello William,We apologize for any inconvenience you experienced on the entry road to our property. Your feedback is valuable and will be shared with the appropriate team for further review and improvement. Please contact our management team directly to discuss your concerns in more detail. Thank you for bringing this to our attention.
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Good hotel clean and nice breakfast. the only complaint we had was the thermostat on the AC was off by about 5 degrees. It said it was 69 when it felt like 74. We set it at 64 and it kept us cool.
Commentaires de Gestion de l’hôtel
1 août 2024 par Manager, Gestion de l’hôtel
Hello Brigitte,Thank you for sharing your feedback with us. We appreciate your compliments on our cleanliness and breakfast offerings. We will share your note about the thermostat with our maintenance team to ensure accurate temperature settings for our guests' comfort. Your insight helps us improve our services for future visitors.
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 août 2024 par Manager, Gestion de l’hôtel
Hello Dennis, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Staff gave our room number and a key to someone checking in at 2:00 in the morning. That was very scary. Also the next morning while getting ready a staff member used their key and just came on it. No knock on the door before entering. Also the room smelled bad and was not clean.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Manager, Gestion de l’hôtel
Hello Jeri, We are sorry to hear about your experience. We take the privacy and security of our guests very seriously and will look into this matter immediately to ensure it doesn't happen again in the future. Your feedback is valuable to us as we continually strive to improve our services for all our guests.
