Note fondée sur 361 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,8 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 mai 2024 sur Hotels
par un voyageur
Publié le 4 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
16 mai 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 17 janv. 2024 sur Expedia
Bien situé et le personnel très gentil
par un voyageur
Publié le 8 oct. 2024 sur Expedia
There were roaches and just overall dirty.
Commentaires de Gestion de l’hôtel
9 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Josh, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Natalie#Team6
par un voyageur
Publié le 6 oct. 2024 sur Expedia
Well I loved coming to this hotel as I have been for many years. Untill the staff came knocking at my door at 11 am. Well I had overslept so I got up went to the door, after my grandchildren had already opened it and was told I had to get out. I wante the room for another day but my son hadn't gotten there to pay. I have 4 grandkids in the suite with me and one has Ducheenes Muscular Dystrophy and it takes me a few minutes to get him up, changed, dressedand in his chair. They kept knocking on the door every 5 minutes. Not the same staff member but every single.one of them one at a time came knocking at my door. I kept telling them we were getting out that I was trying to get my disabled grandson, who is 11 years old, ready to go. They just kept saying you need to get out now or we going to call the cops. Well call the cops cause I won't rush the process of getting this child changed and dressed . He is in pain always and suddenovements, like picking up his arms or legs but him Badley. So I needed to take my time. Needless to say we were out by noon. Now i ask u, does this make any sense? They were rude and ugly. I had never been treated this way. No empathy at all for me or my grandson. We waited outside while my ride was on the way to pick us up. I was embarrassed at how they talked to me and very hurt the way they just acted like I was lying about my grandson. I wish I was. I don't want him to have this problem
It's the worst form of muscular dystrophy. Brenda Pool
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
HI Brenda, We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust. Natalie #team6
par un voyageur
Publié le 1 oct. 2024 sur Expedia
Nice
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Abdelkader,Thank you for the perfect rating!! Maz K.#Team6
par un voyageur de Houston
Publié le 1 oct. 2024 sur Expedia
The picture on the website is misleading. THIS IS NOT WHAT YOUR ROOM WILL LOOK LIKE. There are no amenities. We had to track the lady down to get towels. Front desk staff was friendly and efficient.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Traveler,Thank you for bringing this matter to our attention. We value your feedback and please feel free to reach out to us if you have any additional concerns. Maz K.#Team6
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Nancy Y., Gestion de l’hôtel
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6
par un voyageur
Publié le 24 sept. 2024 sur Expedia
What I didn't like about my state is that I never got to stay because when I arrived at the property after a 3-hour drive they told me that I had no room there so you guys never refunded my money and I also lost $60 in my sure stay money or whatever t cash so expedia.com sucks and that's my review
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Brand Experience Team, Gestion de l’hôtel
Hi Ashley,Thank you for sharing your review. We would like to apologize for the misunderstanding that may have occurred with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6
