Note fondée sur 126 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,4 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 nov. 2024
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Commentaires de Gestion de l’hôtel
21 nov. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your feedback. We're sorry to hear that your experience didn't meet your expectations. We would love the opportunity to learn more about your stay and how we can improve. Please feel free to reach out to us directly so we can address any concerns. Your satisfaction is important to us, and we hope to have the chance to welcome you back for a better experience.
par un voyageur
Publié le 23 oct. 2024 sur Expedia
It was convenient.
Commentaires de Gestion de l’hôtel
29 oct. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your feedback! We're glad to hear that you found our location convenient. If there’s anything more we can do to make your next stay even better, please let us know. We look forward to welcoming you back soon!
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Guest Relations, Gestion de l’hôtel
Thank you so much for your perfect 10/10 rating! We’re thrilled to know that your experience at Wingate was exceptional. Your feedback is truly appreciated, and we look forward to welcoming you back again soon!
par un voyageur
Publié le 21 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your rating of 8 out of 10! We appreciate your feedback and are glad you had a good experience at Wingate. If you have any suggestions for how we can improve, we’d love to hear them. We hope to welcome you back soon!
par un voyageur
Publié le 18 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Guest Relations, Gestion de l’hôtel
Thank you so much for your perfect 10/10 rating! We’re thrilled to know that your experience at Wingate was exceptional. Your feedback is truly appreciated, and we look forward to welcoming you back again soon!
par un voyageur
Publié le 15 oct. 2024 sur Expedia
Recommend!
Commentaires de Gestion de l’hôtel
23 oct. 2024 par Guest Relations, Gestion de l’hôtel
Thank you so much for your recommendation! We’re thrilled to hear that you had a positive experience with us at Wingate. Your feedback means a lot to our team, and we're so glad we were able to meet your expectations. We hope to have the pleasure of welcoming you back soon!
par un voyageur de San Antonio
Publié le 14 oct. 2024 sur Expedia
Convenient to the feeway.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for your review! We’re glad to hear you found our location convenient to the freeway. We hope it made your stay more comfortable and hassle-free. We look forward to welcoming you back next time you’re in the area!
par un voyageur
Publié le 14 oct. 2024 sur Hotels
Water leak in the living room ceiling, recently remodeled, bad job who ever installed tile left caulking all over the bathroom, left sticky tile on the floor n got stuck to my shoe . Not easy to remove glue.
Commentaires de Gestion de l’hôtel
15 oct. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We sincerely apologize for the water leak and the issues with the tile installation. This certainly falls below the standards we strive for, especially following a recent remodel. Rest assured, we are addressing these concerns with our team to prevent similar situations in the future.We appreciate your feedback, as it helps us improve, and we hope to have the opportunity to provide you with a much better experience during your next stay.
par un voyageur de Sugar Land
Publié le 5 oct. 2024 sur Expedia
The whole experience was good
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relations, Gestion de l’hôtel
Thank you for sharing your feedback! We’re happy to hear that your experience with us was a positive one. Providing a pleasant stay for our guests is always our top priority. We hope to welcome you back to Wingate by Wyndham Lake Charles on your next visit!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
The beds were perfect for someone with back problems like mine. Very firm but still comfortable. This is my favorite place to stay in Lake Charles.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Guest Relations, Gestion de l’hôtel
Thank you so much for your kind words! We're thrilled to hear that you found our beds comfortable, especially with your back concerns. It's great to know that we're your favorite place to stay in Lake Charles / Sulphur. We truly appreciate your loyalty and look forward to welcoming you back for many more restful stays.Safe travels, and see you soon!
